Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

SEO Copywriter

Company: Outliant

Location: USA

Posted Nov 26, 2024

Outliant is a fully remote digital product development and startup consulting company that values individual growth, creativity, and thinking outside the box. They are looking for an SEO Copywriter to support multilocation SEO strategies for enterprise clients.

Senior Product Designer - Security Policies

Company: GitLab

Location: USA

Posted Nov 26, 2024

The role is for a Senior Product Designer to work on the Security Policies team at GitLab. The designer will create intuitive and innovative UI/UX solutions to empower teams to develop software securely and efficiently. The role requires experience with enterprise products, domain knowledge in DevSecOps, and strong visual design skills.

Fullstack Engineer

Company: Oddball

Location: USA

Posted Nov 26, 2024

Oddball is hiring a Fullstack Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Lead UX Designer - Product Management

Company: Saviynt

Location: USA

Posted Nov 26, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with cross-functional teams. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Commercial Account Manager

Company: Procore Technologies

Location: USA

Posted Nov 26, 2024

Procore is looking for a Commercial Account Manager to join their sales team. The role involves serving as the main point of contact for existing strategic midsize accounts, leveraging Procore's products and processes to maximize renewals and expansion, and collaborating with other teams to maintain and expand customer revenue base.

Federal Partner Director

Company: Saviynt

Location: USA

Posted Nov 26, 2024

Saviynt is looking to hire a Federal Partner Director to establish partner relationships and drive growth. The role offers a competitive compensation package and a great working environment.

Senior Product Manager, New AI Product

Company: Vsco39

Location: USA

Posted Nov 26, 2024

VSCO is a platform that empowers photographers with creative tools, community, and exposure. They are looking for a Senior Product Manager to define and scale a new AI-powered product experience. The role requires a curious and visionary leader who can drive clarity around the needs and aspirations of photographers and develop creative solutions to address them.

Licensed Clinical Mental Health Counselor Associate

Company: Thriveworks

Location: USA

Posted Nov 26, 2024

Thriveworks Counseling is seeking licensed clinical mental health counselors to join their team. The company offers a range of benefits, including flexible scheduling, clinical supervision, and competitive compensation. The job requires a graduate degree in counseling and experience working with clients with depression and anxiety.

Director of Product Marketing - Platform

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo GraphQL is seeking an experienced Director of Product Marketing to lead the platform marketing team, develop platform narratives, and drive enterprise pipelines. The ideal candidate has 5+ years of experience in product marketing, technical understanding of distributed architectures, and strong storytelling skills.

Manager - Quality Engineering

Company: Nextech

Location: USA

Posted Nov 26, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Manager Quality Engineering to guide test engineering and quality engineering teams. The role requires technical strength, leadership, and ability to work with cross-functional teams.

Enterprise Account Manager

Company: OpenTable

Location: USA

Posted Nov 26, 2024

OpenTable is a leading company in the hospitality industry, providing software and services to restaurants and bars. The company is seeking an Enterprise Account Manager to manage a premium portfolio of restaurant groups and strategic accounts, building strong relationships and driving revenue growth.

Customer Service Representative (Healthcare)

Company: Sagility

Location: USA

Posted Nov 26, 2024

Sagility is a global leader in business process management, dedicated to enhancing the member and patient experience. The company is hiring remote customer service representatives for its call center team, offering competitive pay, performance-based incentives, and comprehensive health coverage.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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