Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director - Product Management, Growth

Company: 1Password

Location: USA

Posted Nov 26, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Director of Product Management to lead their growth initiatives and drive new revenue through product-led growth strategies.

VP - Chief Diversity, Equity & Inclusion Officer

Company: Pinterest

Location: USA

Posted Nov 26, 2024

The Vice President Chief Diversity Equity amp Inclusion Officer CDO will serve as a strategic leader and advisor in promoting a culture of diversity equity inclusion and belonging at Pinterest. The CDO will develop and execute a comprehensive DEIB strategy aligned with Pinterests mission forward human capital objectives and enable business objectives.

Senior Software Engineer - Backend

Company: StackAdapt

Location: USA

Posted Nov 26, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

Senior Product Marketing Manager

Company: Warp

Location: USA

Posted Nov 26, 2024

Warp is seeking a Senior Product Marketing Manager to shape the roadmap, orchestrate launches, and grow adoption of important features. The role requires an entrepreneurial mindset, self-directed style, and strong analytical skills.

Senior Marketing Program Manager

Company: Workiva

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior Marketing Program Manager to develop and manage programs to support the marketing organization's strategic plan. The role requires experience in marketing program management, excellent analytical and project management skills, and the ability to work in a global team.

Director of Product Marketing - Growth

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo is looking for a Director of Product Marketing to lead product-led growth strategies and high-velocity sales. The ideal candidate has 5+ years of product marketing experience, a strong technical understanding of distributed architectures, and experience in creating content that drives engagement and conversion.

Software Engineer - Backend

Company: StackAdapt

Location: USA

Posted Nov 26, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

IT Enterprise Applications Administrator - Salesforce

Company: GitLab

Location: USA

Posted Nov 26, 2024

The Enterprise Applications Administration job family is responsible for implementing and maintaining Enterprise Applications across GitLab. The role involves maintaining compliance-readiness of Salesforce systems, improving processes, and engaging with stakeholders. The team is responsible for critical business applications, including Salesforce, Zuora, and Netsuite.

Senior Salesforce Operations Administrator

Company: brightwheel

Location: USA

Posted Nov 26, 2024

Brightwheel is a technology brand in early education, seeking a Senior SysOps Administrator to join their Systems Operations team. The ideal candidate will have experience in systems administration, Salesforce, and problem-solving, with a passion for improving processes and delivering a great customer experience.

Senior GTM Data Anaylst

Company: Webflow

Location: USA

Posted Nov 26, 2024

Webflow is looking for a Senior GTM Data Analyst to drive the analysis of their PLG and sales businesses, providing meaningful and actionable insights to their GTM teams. The role requires 4+ years of experience in data analytics, proficiency in SQL, and exceptional analytical skills.

Intermediate Product Designer - Authentication

Company: GitLab

Location: USA

Posted Nov 26, 2024

The role of Intermediate Product Designer on the Authentication team involves designing intuitive UIUX solutions, working with security experts, and collaborating with other designers. The team is looking for someone with experience in designing user management and access configuration UIs, familiarity with designing holistic workflows, and strong visual design skills.

Content Marketing Manager

Company: brightwheel

Location: USA

Posted Nov 26, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are looking for a Content Marketing Manager to lead the execution of content strategies, develop content, and enhance search visibility.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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