Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Product Manager

Company: Datavant

Location: USA

Posted Nov 24, 2024

Datavant is a data platform company that enables organizations to move and connect data securely. The company is looking for a product manager to lead the Routing team in building a sophisticated engine to power the exchange of healthcare data. The ideal candidate has 5+ years of experience in product management or a similar role, is highly organized, and has excellent communication skills.

QA Analyst II

Company: Super.com

Location: USA

Posted Nov 24, 2024

Supercom is a company that values its employees and customers, offering a range of benefits and opportunities for growth. They are looking for a Quality Assurance Analyst to join their team, with responsibilities including testing applications, developing test strategies, and troubleshooting problems.

Principal Marketing Operations Architect

Company: Nextroll

Location: USA

Posted Nov 24, 2024

The job posting is for a Principal Marketing Operations Architect role at NextRoll, a marketing technology company. The ideal candidate should have 9+ years of B2B marketing experience, proficiency in marketing systems architecture, and strong technical background. The role involves overseeing marketing automation systems, working closely with sales teams, and developing comprehensive dashboards and reports.

Senior Software Engineer - Identity and Access

Company: Grafana Labs

Location: USA

Posted Nov 24, 2024

Grafana is looking for a Senior Software Engineer to join their Identity and Access team. The team is responsible for authorization and authentication in Grafana and is currently working on standardizing authorization. The role requires experience with authentication and authorization systems at scale, and the ability to work with open source and proprietary software.

Salesforce Solution Architect

Company: NeuraFlash

Location: USA

Posted Nov 24, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is looking for a talented Solution Architect to join its growing Service Cloud Voice practice.

Content Creator, Math

Company: Khan Academy

Location: USA

Posted Nov 24, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a talented and experienced assessment content creator to join their team, with a focus on creating innovative K-12 assessments. The company values diversity, equity, and inclusion, and is committed to fair and equitable compensation practices.

Compensation Manager

Company: Marqeta

Location: USA

Posted Nov 24, 2024

Marqeta is a company that offers a flexible work environment, competitive compensation, and a range of benefits. The company is looking for a Compensation Manager to join their team, who will be responsible for designing and implementing compensation programs, policies, and processes. The role requires significant experience in global compensation, a flexible growth mindset, and excellent communication skills.

Director - Software Engineering, Cribl Stream

Company: Cribl

Location: USA

Posted Nov 24, 2024

Cribl is a serious company that doesn't take itself too seriously, looking for collaborative and motivated team members. They are a remote-first company that believes in empowering employees to do their best work. They are looking for a Director of Engineering to lead a cross-functional team of Engineers responsible for unlocking machine data that fuels their platform.

Technical Project Manager - Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is looking for a Project Manager to join their Site Reliability team. The company is passionate about automation and solving complex business and technology challenges. They empower organizations to deliver superior customer experiences and drive revenue growth.

Sales Engineer (Solutions Architect)

Company: Synack

Location: USA

Posted Nov 24, 2024

The job posting is for a Solutions Architect responsible for Public Sector presales support and industry thought leadership. The ideal candidate is innovative, energetic, and creative, with a strong background in security testing and a passion for distilling research for executives, sales teams, technologists, and marketers.

Technical Project Manager, Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Project Manager to join their Site Reliability team, responsible for coordinating cross-functional teams to deliver customer platforms and related activities.

Senior Payroll Product Manager

Company: Patriot Software

Location: USA

Posted Nov 24, 2024

Patriot Software is a fully remote company looking for a Senior Payroll Product Manager to elevate their payroll product. The ideal candidate is a great listener and communicator with a knack for quick problem-solving. The company values connection, culture, encouragement, growth opportunities, challenges, and communication to create an environment where people and ideas flourish.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages