Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Campaign Solutions Marketing Manager

Company: Pax8

Location: USA

Posted Nov 24, 2024

The Campaign Solutions Marketing Manager is a key player in the Americas marketing team, responsible for creating and executing innovative marketing plans across Microsoft cloud functions. The role requires a data-driven, curious marketer with strong communication and leadership skills.

Account Executive - Home Services Financing

Company: QuinStreet

Location: USA

Posted Nov 24, 2024

The job description is for an Account Executive to manage 360 Finance customers, requiring strong communication and sales skills, with a focus on customer success and growth.

Senior Site Reliability Engineer - Ai

Company: Wasabi Technologies

Location: USA

Posted Nov 24, 2024

The job posting is looking for a Senior Site Reliability Engineer to join a dynamic team. The role involves collaborating with technical teams to deliver and maintain a high-performance machine learning platform, ensuring reliability, performance, and scalability. The ideal candidate should have a strong background in computer science, experience with distributed storage technologies, and a track record of success in technical engineering.

Software Engineer, Community Support Platform - IVR/Voice

Company: Airbnb

Location: USA

Posted Nov 24, 2024

The text describes the IVR Product team's mission to leverage AI to transform the way users interact with Airbnb's support, focusing on delivering a user-centric experience and continuously improving voice interactions. The team is responsible for creating seamless and impactful experiences across Airbnb's voice products, and is looking for an engineer to join their team.

Marketing Campaign Strategist - Expansion

Company: Sprout Social

Location: USA

Posted Nov 24, 2024

Sprout Social is looking to hire a Marketing Campaign Strategist to join their Marketing team. The role involves creating customer campaigns, leading the execution of quarterly product launch campaigns, and building strong relationships with key stakeholders.

Accountant

Company: Teleport

Location: USA

Posted Nov 24, 2024

Teleport is a company that helps companies stay secure while moving fast. They are looking for an Accountant to join their Finance team. The company values autonomy, security, and professionalism. They offer a range of benefits, including extensive health coverage, annual expense budget, and equity in the company.

Senior Engineering Manager - Mediawiki Interfaces

Company: Wikimedia Foundation

Location: USA

Posted Nov 24, 2024

The Wikimedia Foundation is looking for an Engineering Manager to lead the MediaWiki Interfaces team. The role involves managing an engineering team, partnering with the Product Manager, and empowering others to build on top of MediaWiki. The team is part of the MediaWiki Engineering group, which includes the MediaWiki Platform and Content Transform teams.

Sr. Product Manager - Conversion Visibility

Company: Pinterest

Location: USA

Posted Nov 24, 2024

The Conversion Visibility team is looking for a leader to develop a deep customer understanding, build products that attribute conversions in a privacy-enhancing way, and lead cross-functional teams. The role requires excellent communication skills, strong analytical skills, and ability to lead teams and work collaboratively.

Staff Data Engineer

Company: Twilio

Location: USA

Posted Nov 24, 2024

Twilio is seeking a Staff Data Engineer to join their Segment product team. The role involves designing, building, and maintaining data pipelines, working with cross-functional teams, and optimizing the design of their data warehouse. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Program Manager

Company: phData

Location: USA

Posted Nov 24, 2024

phData is looking for a Senior Program Manager to lead their next phase of growth. The ideal candidate is a seasoned leader with a strong track record of managing large strategic customer portfolios and developing a robust delivery organization.

Frontend Engineer - Security Applications

Company: Coalition, Inc.

Location: USA

Posted Nov 24, 2024

The role of Frontend Engineer involves building user experiences, collaborating with stakeholders, and contributing to technical excellence. The job requires experience with modern JavaScript, HTML, and CSS, as well as skills in debugging, source control, and teamwork. The company offers competitive compensation, flexible PTO, and wellness programs.

Performance Marketing Manager

Company: brightwheel

Location: USA

Posted Nov 24, 2024

Brightwheel is a technology brand in early education, seeking an experienced Performance Marketing Manager to lead demand generation and CRO initiatives. The company is committed to creating a diverse and inclusive work environment and offers a competitive compensation package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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