Customer Success Jobs in USA

244,263 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Omnichannel Advertising Project Manager

Company: Digital Yalo

Location: USA

Posted Nov 22, 2024

The text describes a company called Yalo that is hiring a Project Manager. The role involves managing multiple projects, collaborating with team members, and ensuring projects are completed on time and within budget. The company values diversity, creativity, and individuality, and offers a range of benefits.

Senior Software Engineer, Orbits R&D

Company: Planet

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Software Engineer position at Planet, a company that specializes in Earth Observation satellites. The role involves working on a small team to design and architect software solutions for managing Flight Dynamics and Mission Planning needs for the company's diverse fleets of satellites.

Senior Engineering Manager, Platform

Company: Grow Therapy

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Engineering Manager position at Grow Therapy, responsible for leading a team of engineers to drive architecture forward, ensuring reliability, efficiency, and adaptability. The role requires strong experience in software engineering and team leadership, with a salary range of $218,000 to $285,000.

Director of Product Management - Protocol

Company: Polygon Labs

Location: USA

Posted Nov 22, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The company is looking for a Director of PM to build the technology and ecosystem for their protocol team. The role requires a strong understanding of the crypto space, ability to gather and use data, and strong communication skills.

Partner Support Representative

Company: Taskrabbit

Location: USA

Posted Nov 21, 2024

The job posting is seeking a Partner Support Representative to handle partner queries, provide assistance to users, and maintain high standards of service. The ideal candidate has a minimum of 2 years of customer service experience and should be tech-savvy, adaptable, and passionate about delivering exceptional service.

Senior Project Manager

Company: Smartwires

Location: USA

Posted Nov 21, 2024

Smart Wires is looking for a Senior Project Manager to work on deploying their technology in major utilities substations. The role requires a blend of relationship management, planning, execution, and organizational skills to achieve outstanding results. The company develops innovative technologies to advance the delivery of electricity and is committed to diversity and inclusivity.

Senior Full Stack Engineer

Company: Localize

Location: USA

Posted Nov 22, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Business Operations Manager

Company: Celerion

Location: USA

Posted Nov 21, 2024

Celerion is committed to swift clinical research and is hiring a Business Operations Manager to support the development of lifesaving treatments. The role requires a high level of leadership, scientific background, and relationship building skills.

Cloud Operations & Support Engineer - SRE

Company: Docebo

Location: USA

Posted Nov 21, 2024

The job posting is for a Cloud Operations and Support COampS Engineer position at Docebo, a fast-growing SaaS company. The company is looking for someone to manage the operational health of their learning platform, solve critical customer-facing issues, and work with a globally deployed COampS team. The job requires previous experience with infrastructure management and operations, good working knowledge of Linux and Docker, and experience with AWS Cloud services.

VP of Marketing

Company: Rarible

Location: USA

Posted Nov 21, 2024

Rarible is seeking a VP of Marketing to lead the development and execution of a long-term marketing strategy, aligning with the company's vision and growth objectives. The ideal candidate should have a track record of driving revenue growth and scaling marketing efforts across various channels, with expertise in brand growth and product marketing.

Senior Technical Writer

Company: AppOmni

Location: USA

Posted Nov 21, 2024

AppOmni is seeking a senior technical writer to join their collaborative team. The role involves creating product support documentation for a cutting-edge SaaS security application. The ideal candidate will have experience in tech writing, SaaS products, and documenting APIs and SDKs.

Product Marketing Manager – Marketplace

Company: Fieldnation

Location: USA

Posted Nov 21, 2024

The role of Product Marketing Manager at Field Nation is critical for ensuring the success of product launches and driving revenue. The job requires exceptional writing, communication, and presentation skills, as well as the ability to work independently and collaboratively.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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