Customer Success Jobs in USA

244,263 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Manager - Technical Program Management (Guest & Host Tech)

Company: Airbnb

Location: USA

Posted Nov 22, 2024

The job description is for a Technical Program Manager at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, with a focus on inclusiveness, sustainability, and adaptability.

VP - Enterprise Data Sales

Company: Predactiv

Location: USA

Posted Nov 22, 2024

Predactivs DaaS team is seeking a VP Enterprise Data Sales to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Senior Data Product Manager

Company: Embroker

Location: USA

Posted Nov 22, 2024

The Senior Product Manager Data is a key role that works collaboratively across the organization and with customers to deliver market competitive compelling and differentiated commercial products. The role is responsible for the development and enhancement of a specific application or suite of applications.

Tax Manager

Company: May Mobility

Location: USA

Posted Nov 22, 2024

May Mobility is a company that is transforming cities through autonomous technology to create a safer, greener, and more accessible world. They are looking for a Tax Manager to join their finance team to oversee tax, treasury, and accounts payable functions.

Senior Sales Executive - Midwest

Company: Loyal

Location: USA

Posted Nov 22, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The ideal candidate will have 5+ years of experience in enterprise software sales, specifically within the SaaS and digital health sectors, and will be able to navigate complex sales processes and close deals with senior executives.

Development Coordinator

Company: One League

Location: USA

Posted Nov 22, 2024

One League is a global education institution offering a 2 Year MBA program with scholarships. They are recruiting a Development Coordinator to advance fundraising efforts and support the global scholarship fund.

Licensed Insurance Agent

Company: Lodgify

Location: USA

Posted Nov 22, 2024

Lodgify is a fast-growing company in the vacation rental industry, seeking a Licensed Insurance Sales Agent to sell insurance-related products to customers. The role involves upselling Lodgify's Damage Protection Product, developing a comprehensive understanding of the product, and providing personalized recommendations to customers.

Billing Customer Experience Associate

Company: Osmind

Location: USA

Posted Nov 22, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are seeking a Billing Customer Experience Associate to join their growing Customer Experience team.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Nov 22, 2024

The job posting is looking for a creative and commercially-minded individual to join their dynamic team. The role involves crafting content, leading demonstrations, and partnering with sales and creative teams to showcase the value of Runway to enterprise prospects and customers.

Senior Manager - Business Development

Company: 1Password

Location: USA

Posted Nov 22, 2024

The job posting is for a Sr Manager of Business Development at 1Password, a remote-first company. The role involves leading the Commercial and Enterprise BDR teams, driving growth, and fostering a culture of excellence. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Manager - Software Engineering

Company: Red Canary

Location: USA

Posted Nov 22, 2024

Red Canary is a cybersecurity company that aims to empower organizations to make better security decisions. They offer a range of benefits, including a 100 paid plan option for medical, dental, and vision, as well as flexible work environment and paid parental leave.

Enterprise Senior Customer Success Manager

Company: Kasada

Location: USA

Posted Nov 22, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a customer success manager to join their team, who will be responsible for enabling seamless operation of their platform, advising key customer stakeholders, and driving strategic plans to build on customer requirements.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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