Customer Success Jobs in USA

244,263 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Principal Program Engineer

Company: Bixal

Location: USA

Posted Nov 22, 2024

Bixal is a consulting company that is hiring a Principal Program Engineer to work on software development projects. The job requires experience in leadership, software engineering, and working with federal agencies. The company offers competitive benefits and a positive work environment.

Senior Implementation Specialist - Guest Data Platform

Company: Olo

Location: USA

Posted Nov 22, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Implementation Specialist to join their Customer Experience Team, who will work with customers to understand their unique goals and business processes, and provide in-depth knowledge to help them evolve.

Product Manager - Applications

Company: Muck Rack

Location: USA

Posted Nov 22, 2024

The job posting is looking for an experienced Product Manager to join the Application Architecture team. The role involves collaborating with tech teams to bring valuable products to market, writing clear requirements, and managing project plans. The posting highlights the importance of communication, customer satisfaction, and building strong relationships.

Senior Full Stack Software Engineer

Company: Orum

Location: USA

Posted Nov 22, 2024

Orum is a company that accelerates sales teams by empowering salespeople to achieve more. They are looking for a Senior Full Stack Software Engineer to work on their product features and build seamless user experiences. The company values diversity and is committed to adding to their diverse team.

Associate Product Support Specialist

Company: Buildout

Location: USA

Posted Nov 22, 2024

Buildout is a company that provides software products and services to help commercial real estate brokers find and transact properties. They are looking for a Product Support team member to provide timely and efficient assistance to customers. The role requires strong communication and problem-solving skills, and a passion for helping customers and building relationships.

Senior Manager - Customer Demand Email Team

Company: HubSpot

Location: USA

Posted Nov 22, 2024

HubSpot is looking for a Senior Manager to lead the Customer Demand Email Team. The team will manage a team of marketers building customer-facing demand automation to innovate on a more dynamic proactive approach to customer sales.

Customer Success Associate

Company: Cision

Location: USA

Posted Nov 22, 2024

Cision empowers individuals to make an impact by valuing their voice, ideas, and unique perspective. The company champions curiosity, collaboration, and innovation, and offers a global team environment where employees can thrive and make meaningful contributions.

Finance Transformation Manager

Company: Kraken

Location: USA

Posted Nov 22, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Engineering Manager

Company: Orum

Location: USA

Posted Nov 22, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for an Engineering Manager to lead and mentor a team of engineers. The company values diverse perspectives and is committed to adding to its diverse team.

Sr. Software Engineer - Literacy & ELA

Company: Khan Academy

Location: USA

Posted Nov 22, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are hiring a Sr Software Engineer to help build out their platform and leverage AI to democratize tutoring for every learner and a teaching assistant to every teacher at scale.

Staff Content Designer - Investing

Company: Wealthfront

Location: USA

Posted Nov 22, 2024

Wealthfront is looking for a staff content designer to help chart the future vision for their investing product. The role requires excellent communication skills, cross-functional leadership, and a passion for solving problems. The company is looking for a content design leader who is excited to tackle large, ambiguous problems and get in the weeds to build an excellent product experience.

Solutions Consultant

Company: Nava

Location: USA

Posted Nov 22, 2024

Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. They are seeking an experienced Benefits Consultant to join their team as a Solutions Consultant. The role involves supporting the Sales team by engaging with prospective clients, presenting solutions, and ensuring benefit programs align with client goals.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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