Customer Success Jobs in USA

244,263 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Product Marketing Manager - Design

Company: Figma

Location: USA

Posted Nov 20, 2024

Figma is looking for a fullstack Product Marketing Manager to support its core design products. The role involves leading creative product launches, developing product messaging, and managing beta programs. The company values growth and encourages applicants with diverse backgrounds to apply.

Contributing Faculty - PhD Health Education & Promotion

Company: Adtalem Global Education

Location: USA

Posted Nov 20, 2024

Walden University is seeking part-time faculty to mentor dissertation committees for its PhD in Health Education and Promotion program. The faculty members will be responsible for student research mentoring, chairing dissertation committees, and managing dissertation quality.

Director, Product - Moonshots

Company: Kraken

Location: USA

Posted Nov 20, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Director - Customer Support

Company: Nuna

Location: USA

Posted Nov 20, 2024

The job posting is for a Customer Support Lead position at Nuna, a healthcare technology company. The role involves designing and building a support team for the Nuna App, which aims to encourage patients to make daily behavioral changes that improve their health. The ideal candidate should have experience in customer support leadership, problem-solving, and working in a startup environment.

Customer Education Manager

Company: Apollo.io

Location: USA

Posted Nov 20, 2024

The Customer Education Manager role is a critical and exciting position that requires a sales expert with a deep background in prospecting, sales engagement, negotiation, sales management, and sales enablement. The ideal candidate is a dynamic speaker and teacher who can create compelling training videos and written content, host daily live onboarding webinars, and create a steady stream of valuable content.

Fitness Network Development Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 20, 2024

American Specialty Health Inc is seeking a Fitness Recruiter to join their team. The position involves recruiting new fitness centers and studios, negotiating sales, and executing contracts. The job requires strong communication and presentation skills, as well as the ability to work independently and meet deadlines.

Customer Service Rep - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 20, 2024

American Specialty Health is hiring customer service representatives to work in a high-volume call center. The job requires excellent communication skills, basic computer skills, and the ability to work from home. The company offers competitive pay, bonuses, and a positive work environment.

Revenue and Sales Operations Manager

Company: Labelbox

Location: USA

Posted Nov 20, 2024

The role of Revenue and Sales Operations Manager at Labelbox involves optimizing revenue generation processes, collaborating with sales and marketing teams, and providing data-driven insights to inform decision-making.

Senior Compensation Analyst

Company: Mozilla

Location: USA

Posted Nov 20, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Patient Engagement Manager

Company: Nuna

Location: USA

Posted Nov 20, 2024

Nuna is a healthcare technology company that aims to make high-quality healthcare affordable and accessible for everyone. The company is committed to transforming the healthcare system through value-based care and is looking for a Patient Engagement Manager to design and build the patient lifecycle strategy for the Nuna App.

Head of Digital Transformation

Company: CommerceIQ

Location: USA

Posted Nov 20, 2024

The job posting is seeking an experienced leader to drive digital transformation initiatives for CPG customers. The ideal candidate will have a strong track record of driving digital transformation and experience with B2B SaaS solutions.

Technical Customer Support Specialist

Company: Elevenlabs

Location: USA

Posted Nov 20, 2024

The job posting is for a Technical Customer Support Specialist at ElevenLabs, a startup that provides AI and audio technology. The role involves providing exceptional support to B2B and enterprise clients, troubleshooting technical issues, and collaborating with internal teams. The ideal candidate is passionate about AI and audio, has a strong work ethic, and is comfortable working in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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