Customer Success Jobs in USA

244,263 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sr People M&A Partner

Company: HubSpot

Location: USA

Posted Nov 20, 2024

The job description is for a People side of MampA activity leader at HubSpot. The role involves leading a cross-functional team, establishing relationships with vendors, and defining post-integration success metrics. The ideal candidate has experience in MampA deals, is comfortable with ambiguity, and has strong communication and problem-solving skills.

Accountant - Platform

Company: Kraken

Location: USA

Posted Nov 20, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 20, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, engages with prospects, and drives pipeline for existing customers and net new logos. They utilize various strategies, including social selling, referral mining, and people mapping, to create a superior prospect-customer experience.

Procurement Transformation Lead

Company: Dropbox

Location: USA

Posted Nov 20, 2024

Dropbox is seeking a Procurement Transformation Lead to drive the evolution of their technology stack, leveraging emerging capabilities and setting new standards in purchasing automation. The role will focus on crafting and implementing a strategic vision that boosts efficiency, resilience, and competitive advantage through advanced systems and processes.

Senior Manager - Global Planning and Reporting

Company: HubSpot

Location: USA

Posted Nov 20, 2024

HubSpot is a rapidly growing publicly traded technology company looking to fill a newly created role of Senior Tax Manager for Global Planning and Reporting. The role will have a leadership role for setting up the tax department for success to help HubSpot scale streamlining tax processes while using exciting new tax technologies.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Nov 20, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of people who work remotely in the US, Europe, South America, and Asia. The company is headquartered in Glastonbury, CT, USA. The Data Support Specialist role is responsible for meeting the data integration needs of clients through an email ticketing system.

Practice Head - Cloud Application Services

Company: Rackspace

Location: USA

Posted Nov 20, 2024

The job posting is for a leadership role in Rackspace Technology, responsible for building and managing the Application Services business globally. The role requires a seasoned leader with strong experience in building Application Services business on Cloud for AWS, Microsoft, or leading Consulting/SI organizations of $50M+. The job posting highlights the company's commitment to diversity and inclusion, and the role is open to candidates from diverse backgrounds.

Staff Product Manager - Security

Company: Webflow

Location: USA

Posted Nov 20, 2024

Webflow is seeking an experienced Staff Product Manager with a deep focus on Security to join their team. The role involves developing a Security Feature Roadmap, collaborating with the Security Team, and ensuring compliance with relevant regulations and privacy standards.

Senior Director - Ad Product

Company: Axios

Location: USA

Posted Nov 20, 2024

Axios is looking for a Senior Director Head of Ad Product to lead the strategy and evolution of their ad product portfolio. The role requires 12+ years of ad product development experience and a passion for innovation and product transformation.

Product Infrastructure Engineer

Company: Gusto, Inc.

Location: USA

Posted Nov 20, 2024

Gustos WebApp Architecture team is looking for a frontend engineer to help scale their codebase by promoting modern practices and providing tools and patterns. The ideal candidate will have experience with TypeScript, React, and Jest, and be able to commit to long-term projects.

Staff Data Scientist - Inference, Experimentation

Company: Airbnb

Location: USA

Posted Nov 20, 2024

The job posting is for a Staff Data Scientist position at Airbnb, where the candidate will work on experimentation and causal inference, building reusable tools and models, and partnering with engineers and data scientists. The role requires advanced degree in a quantitative field, strong programming skills, and ability to communicate clearly with both technical and non-technical audiences.

Sales Compensation Manager

Company: Twilio

Location: USA

Posted Nov 20, 2024

Twilio is looking for a Manager of Sales Compensation to join their Sales Compensation team. The role involves designing sales compensation plans, developing relationships with business partners, and analyzing sales performance results. The company values diverse experiences and encourages applicants from various industries to apply.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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