Customer Success Jobs in USA

244,263 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sales Manager - Government

Company: brightwheel

Location: USA

Posted Nov 20, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. The company is committed to diversity, equity, and inclusion, and offers a competitive compensation package.

Director - Trust & Safety and Privacy Program Management

Company: Mozilla

Location: USA

Posted Nov 20, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking a Director to lead their Trust and Safety efforts and oversee a cross-functional team. The role requires a unique blend of technical expertise, strategic leadership, and a deep understanding of Trust and Safety and privacy challenges.

Solutions Engineer

Company: Cytora

Location: USA

Posted Nov 20, 2024

The job posting is for a Solutions Engineer at an InsurTech company. The role involves supporting the Sales team through demo preparation, conducting POCs, and providing technical expertise. The company offers competitive salary, flexible working arrangements, and professional development opportunities.

Senior Automotive Systems Firmware Engineer

Company: Samsara

Location: USA

Posted Nov 20, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are seeking candidates for a HW Solutions FW team to work on prototyping new products and technologies that integrate with modern vehicles. The role requires experience in vehicle diagnostics, OBDII, CAN bus systems, and ECUs, as well as strong communication skills and ability to work cross-functionally.

Sr. Director - Creative Strategy, Growth Marketing

Company: hims & hers

Location: USA

Posted Nov 20, 2024

The company is looking for an experienced creative strategist to oversee and evolve their creative strategy across performance campaigns. The role involves developing best-in-class ads, managing evergreen experimentation, and driving stronger results for the business.

Contributing Faculty - Doctor of Healthcare Administration

Company: Adtalem Global Education

Location: USA

Posted Nov 20, 2024

Walden University is a pioneer in student-centered distance education, dedicated to high academic standards and helping students make a difference in their professions and communities. The university offers over 100 online degree and certificate programs and has graduated over 174,000 students.

Mid-Market, Enterprise Account Executive

Company: Ooma, INC

Location: USA

Posted Nov 20, 2024

Ooma is seeking a confident and self-motivated Account Executive to deliver communications solutions to small and medium-sized businesses. The role requires 25 years of technology solution-based selling experience, strong understanding of Unified Communications, and ability to consistently meet and exceed quota.

Product Manager - Sail

Company: Stripe

Location: USA

Posted Nov 20, 2024

Stripe is hiring a product manager to lead the development of their design system and web platform, focusing on performance, quality, and ease of use. The role requires a strong understanding of UI/UX principles, technical familiarity with frontend development, and experience leading company-wide initiatives.

HEOR Director

Company: Alector

Location: USA

Posted Nov 20, 2024

Alector is seeking a highly skilled HEOR Director to join their team. The successful candidate will play a pivotal role in driving health economics and outcomes research strategies to support Alector's pipeline launch preparedness and lifecycle management of their products.

Software Engineer (ruby)

Company: Nava

Location: USA

Posted Nov 20, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is committed to diversity, equity, and inclusion, and offers a range of benefits and perks to its employees.

Senior Product Designer - Ads Platform

Company: Reddit

Location: USA

Posted Nov 20, 2024

The role is for a Senior Product Designer on the Advertiser Platform team, responsible for developing AI tools and enhancing key workflows in Reddits Ads Manager. The team is focused on building stable and robust tools for advertisers and account managers.

Member of Technical Staff (Agentic product)

Company: Reka

Location: USA

Posted Nov 20, 2024

The company is seeking skilled backend engineers to join their team and contribute to a groundbreaking AI product. The role involves designing, developing, and optimizing full-stack systems, collaborating with researchers, and ensuring platform performance and scalability. The company offers a collaborative work environment, paid leave, and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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