Customer Success Jobs in USA

244,301 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Customer Success Manager

Company: Zadara

Location: USA

Posted Nov 17, 2024

The job posting is seeking a Cloud Customer Success Manager to build strong relationships with clients, drive customer satisfaction, retention, and expansion, and ensure maximum value from cloud solutions.

Sr. Manager, QA Automation

Company: Elfbeauty

Location: USA

Posted Nov 17, 2024

The company, elf Beauty Inc, is a successful and growing beauty brand with a commitment to clean and cruelty-free products. They are seeking a Sr Manager of QA Automation to lead their quality assurance automation efforts.

Deputy Program Manager

Company: Softrams

Location: USA

Posted Nov 17, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and innovation. The company is seeking a dynamic and experienced Program Manager to lead their Business Operations Services Center.

Project Manager, Operations

Company: Golden Hippo

Location: USA

Posted Nov 17, 2024

The job posting is for a Project Manager Operations role at Golden Hippo, a company that creates best-in-class products for health and wellness. The role involves project planning, execution, and optimization, as well as stakeholder communication and change management. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Enterprise Customer Success Manager

Company: Contentsquare

Location: USA

Posted Nov 17, 2024

The job description is for an Enterprise Customer Success team member who will build relationships with customers, drive revenue growth, and ensure customer satisfaction. The role requires strong organizational and project management skills, exceptional relationship management, and the ability to thrive in a fast-paced environment.

Customer Success Engineer, Emerging Enterprise

Company: Dataiku

Location: USA

Posted Nov 17, 2024

Dataiku is a company that is leading the AI revolution, with a platform that makes data actionable and accessible. The company is looking for a Customer Success Engineer to help its customers achieve meaningful outcomes with business analytics, AIML, and Gen AI.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 17, 2024

Kalepa is a company that is revolutionizing the commercial insurance industry with its AI-powered Copilot platform. The company values its employees and has a unique culture that is centered around hustle, customer focus, meritocracy, transparency, and experimentation. Kalepa is looking for an exceptional Recruiter to join its team and help build a world-class team.

Director of Product Management

Company: CompanyCam

Location: USA

Posted Nov 17, 2024

CompanyCam is a company that provides a photo documentation and productivity app for contractors. They are looking for a Director of Product Management to help define and execute their product vision and strategy. The company values a fun and fast-paced work environment, with a focus on collaboration and innovation.

Engagement Manager

Company: Databricks

Location: USA

Posted Nov 17, 2024

Databricks is seeking a Engagement Manager to join their Professional Services and Education team. The role involves driving customer satisfaction, positioning and preparing services, and ensuring customers make the most value of their products and services.

Product Manager, Experience Analytics

Company: J.D. Power

Location: USA

Posted Nov 17, 2024

The role of Product Manager Experience Analytics AI is to create a portfolio of AI products that solve client problems and generate revenue growth. The ideal candidate is a senior-level product manager who can stay on the cutting edge of technology evolution and understand customer needs.

Marketing Manager

Company: Vouched

Location: USA

Posted Nov 17, 2024

Vouched is building a powerful identity verification platform to provide access to critical services. They are seeking a Marketing Manager to drive content development and support lead generation. The company values innovation, integrity, and customer focus, and offers a flexible work environment and professional development opportunities.

Senior Revenue Accountant

Company: QAD

Location: USA

Posted Nov 16, 2024

QAD is a growing SaaS company looking for talented individuals to join their mission to solve real-world problems in manufacturing and supply chain. The company offers a virtual-first work environment, competitive compensation packages, and a collaborative culture.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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