Customer Success Jobs in USA

244,301 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Network Development Manager

Company: WelbeHealth

Location: USA

Posted Nov 16, 2024

WelbeHealth is transforming senior care by providing an all-inclusive healthcare option. The company is seeking a Network Development Manager to negotiate contracts with providers and build a specialty-based provider network across Southern California. The role requires a minimum of three years of experience in contract negotiation and managed care healthcare administration.

Sales Development Representative

Company: Aria Systems

Location: USA

Posted Nov 15, 2024

Aria Systems is seeking a Sales Development Representative to join their team. The ideal candidate will have a strong track record in outbound sales and be able to contribute to the team's success with minimal coaching. The company offers a dynamic working environment, competitive salary, and benefits.

Neural Network Optimization Engineer

Company: untether

Location: USA

Posted Nov 15, 2024

Untether AI is a rapidly growing startup building high-performance AI inference chips. They are looking for engineers to join their team and develop software for neural networks. The company offers a range of benefits and a welcoming work environment.

Senior Customer Success Manager - Enterprise

Company: Muck Rack

Location: USA

Posted Nov 15, 2024

The job description is for a Senior Enterprise Customer Success Manager at Muck Rack. The role involves driving growth, ensuring renewals, and managing complex customer relationships. The ideal candidate has 8+ years of experience in Customer Success or Account Management, expertise in overseeing the entire customer lifecycle, and a proven track record of meeting and exceeding revenue goals.

AIA Delivery Program Manager

Company: Five9

Location: USA

Posted Nov 16, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for a passionate and self-managed individual to join their Professional Services Team. The ideal candidate will have experience in project management, technical call center expertise, and AI and client development. The company values diversity and inclusivity, and they are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Senior Detection Engineer (1st shift)

Company: Red Canary

Location: USA

Posted Nov 15, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They offer a range of services, including threat detection and response, and are committed to improving security outcomes for all.

Senior Product Designer - Banking

Company: Mercury

Location: USA

Posted Nov 15, 2024

The text describes the company Mercury's mission to build a product that people love, and its hiring process for a senior product designer. The company values thoughtful design and is looking for a designer who can shape the long-term strategy for banking and other products.

VP - Growth Marketing

Company: Upwork

Location: USA

Posted Nov 15, 2024

Upwork is a work marketplace that serves everyone from startups to large enterprises. They are looking for a VP Growth Marketing to lead their paid media and marketing automation teams. The company values diversity, inclusion, and provides excellent benefits to its employees.

Technical Support Engineer

Company: BeyondTrust

Location: USA

Posted Nov 16, 2024

BeyondTrust is a company that values its employees and customers, offering a culture of flexibility, trust, and continual learning. The company is looking for a Technical Support Engineer to join its team, requiring strong communication and interpersonal skills, as well as knowledge of SQL, Active Directory, and Windows.

Staff Product Manager, Payments & Financial Systems

Company: Xometry

Location: USA

Posted Nov 16, 2024

Xometry is looking for a Staff Product Manager to enhance its financial technology capabilities and services. The ideal candidate will have expertise in financial services and systems, and experience in developing and managing payment systems and billing platforms.

Business Systems Analyst

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The job posting is seeking a skilled Business Systems Analyst to join the Customer Experience team, requiring strong analytical skills and expertise in Salesforce and CCaaS solutions.

Marketing Specialist

Company: Appodeal

Location: USA

Posted Nov 15, 2024

Appodeal is a dynamic company with a global presence, committed to innovation and making an impact in the mobile app industry. They offer a unique opportunity to make a difference while being part of an amazing team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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