Customer Success Jobs in USA

244,301 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Regional Sales Manager

Company: BlueScope

Location: USA

Posted Nov 18, 2024

BlueScope is a company with a long history of quality and innovation, offering a total compensation plan and benefits package to its employees. The company is an equal opportunity employer and values diversity.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 18, 2024

Kalepa is looking for an exceptional Recruiter to build a world-class team. The role involves full-cycle recruitment, strategic partnering, and candidate experience excellence. The ideal candidate has 4+ years of recruiting experience, is aligned with Kalepa's unique culture, and has experience in high-growth SaaS companies.

Senior Director - Professional Services

Company: Deputy

Location: USA

Posted Nov 18, 2024

Deputy is a global SaaS workforce management company seeking a Senior Director Professional Services to lead and manage pre and post-sale customer solutions implementations, delivery services, and partner management functions globally.

(Bilingual - Spanish) Account Executive - Government

Company: brightwheel

Location: USA

Posted Nov 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Government Full Cycle Representative to join their government team, requiring someone passionate about helping customers succeed, with experience in cold calling and sales.

Customer Implementation Project Manager

Company: Miteksystems 2

Location: USA

Posted Nov 18, 2024

The role of a Customer Implementation Project Manager involves managing complex project plans, ensuring customer onboarding, and partnering with various teams to support customer needs. The ideal candidate should have strong communication and organizational skills, experience in project management, and knowledge of banking technology solutions.

Board Liaison & Executive Assistant (Legal)

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company seeking an experienced Executive Assistant to support the CLO and CFO. The ideal candidate is highly organized, flexible, and adaptable, with strong communication skills and experience working with senior executives.

Director of SEO

Company: Apollo.io

Location: USA

Posted Nov 18, 2024

The role is seeking a highly motivated and experienced Director of SEO to lead the organic search strategy and execution, with responsibilities including developing and implementing a comprehensive SEO roadmap, conducting technical SEO audits, and collaborating with the content team.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 18, 2024

Kalepa is looking for an exceptional Recruiter to build a world-class team. The role involves full-cycle recruitment, strategic partnering, and candidate experience excellence. The ideal candidate has 4+ years of recruiting experience, is aligned with Kalepa's unique culture, and has experience in high-growth SaaS companies.

Sr. Product Analyst

Company: Kafene

Location: USA

Posted Nov 18, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and values collaboration, innovation, and mutual support.

Senior Manager - Performance Marketing

Company: Mercury

Location: USA

Posted Nov 18, 2024

Mercury is looking for a Performance Marketing leader to apply the same mix of rigorous thinking and innovation to Mercurys growth strategy. The role involves building upon the successful performance marketing program, leading a team of marketers, and working closely with product engineering, data science, and sales to achieve new user acquisition goals.

Senior Software Engineer - Artifacts

Company: Weights & Biases

Location: USA

Posted Nov 18, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to join their Artifacts Registry and Automations Team. The role involves building and optimizing systems for artifact management, model versioning, and workflow automation. The company offers a competitive salary, equity, and benefits package.

Application Specialist

Company: InMoment

Location: USA

Posted Nov 18, 2024

InMoment is a company that values its employees and clients, offering a range of benefits and opportunities for growth. The job description for an Application Specialist highlights the importance of customer service and technical expertise, with a focus on driving client success and satisfaction.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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