Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Product Designer

Company: OneSignal

Location: USA

Posted Nov 12, 2024

OneSignal is looking for a Senior Product Designer to help design the UX of their customer engagement platform. The ideal candidate has experience designing for B2B SaaS products, conducting usability testing, and leading design teams. The company offers a competitive salary, equity program, and comprehensive benefits.

Implementation Manager

Company: Buildout

Location: USA

Posted Nov 12, 2024

Buildout is a company that provides software products and services to commercial real estate brokers, aiming to help them find and transact properties more efficiently. The company has a strong focus on customer satisfaction and has a team dedicated to customer onboarding and support.

Staff Product Manager - Styles

Company: Webflow

Location: USA

Posted Nov 12, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. The company is looking for a Staff Product Manager to own the vision and roadmap for one of its core visual development capabilities, Styles.

Payroll Tax Lead

Company: Angi

Location: USA

Posted Nov 12, 2024

The company is looking for an experienced Payroll Tax Lead to join their team. The role involves managing payroll tax accounts, processing tax payments, and ensuring compliance with federal, state, and local tax authorities. The company offers a competitive salary, benefits, and a rare opportunity to work with a motivated team.

Business Development Representative (BDR)

Company: Bishop Fox

Location: USA

Posted Nov 12, 2024

Bishop Fox is a professional services firm focused on offensive security, seeking a Business Development Representative to build relationships with potential customers and help them secure their networks, data, and applications.

Customer Success Specialist - Digital

Company: Vercel

Location: USA

Posted Nov 12, 2024

Vercel is looking for a Digital Customer Success Specialist to manage customer interactions, provide product knowledge, and build customer rapport. The role requires technical knowledge, customer engagement skills, and the ability to work efficiently across multiple time zones.

Sales Data Analyst

Company: Intradiem

Location: USA

Posted Nov 12, 2024

Intradiem is a technology company that develops innovative AI-powered Intelligent Automation solutions for customer service teams. The company's mission is to reinvent customer service through automation, and it has a people-first approach to its culture and values.

Finance & Strategy Manager

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Finance and Strategy Manager to join their team and is committed to creating a diverse and inclusive work environment.

Director, Special Operations

Company: Evenup

Location: USA

Posted Nov 12, 2024

EvenUp is a company that provides support to injury law firms, helping them to provide a consistent and high standard of representation. They have a team that operates at the intersection of business operations, special projects, and legal operations, and they are looking for a candidate with experience in operations and analytics to join their team.

Product Manager - Reporting

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Product Manager to lead the R365 reporting suite, with a focus on empowering team members and driving reporting offerings.

Senior Manager - Revenue and Financial Operations

Company: Olo

Location: USA

Posted Nov 12, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are seeking a Senior Manager Revenue and Financial Operations to oversee billing and revenue process improvement. The ideal candidate will have experience in a SaaS environment and ability to drive change through process improvements and systems implementations.

Product Experiences

Company: Airbnb

Location: USA

Posted Nov 12, 2024

The job posting is for a Product Lead of Experiences at Airbnb, responsible for shaping the company's point of view on markets globally. The role requires strong leadership, communication, and creative direction skills, as well as experience in product marketing and design.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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