Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Frontend Engineer

Company: Vesta

Location: USA

Posted Nov 13, 2024

Vesta is a next-generation system of record to power the multitrillion mortgage market, aiming to transform the industry with modern, open, and automated processes. The company has raised $55M from top-tier investors and is looking for a React expert to join their team.

Senior DevSecOps Engineer

Company: Raft

Location: USA

Posted Nov 12, 2024

Raft is a customer-obsessed non-traditional small business looking for a Senior DevSecOps Engineer to support their customers and join their team. The company offers a competitive salary, benefits, and a remote hybrid work option.

Contract: Sr. Salesforce Development Lead

Company: Upwork

Location: USA

Posted Nov 13, 2024

Upwork is a work marketplace that serves companies and talent, with a powerful trust-driven platform. The company is looking for a Senior Salesforce Developer to work within the Enterprise Revenue Operations team, with a focus on developing solutions based on stakeholder requirements.

Data Scientist

Company: LinkGraph

Location: USA

Posted Nov 13, 2024

Search Atlas Group is a rapidly growing organization looking for a Data Scientist to help propel their growth. The company has a strong company culture, with a focus on innovation, collaboration, and employee growth. The role requires proficiency in programming languages, statistical methods, and data visualization tools, with a strong background in machine learning algorithms and data mining techniques.

Head of Solutions Architecture

Company: Mapbox

Location: USA

Posted Nov 13, 2024

Mapbox is a leading real-time location platform that equips organizations with the tools to power navigation and create customized experiences. The company is seeking a Solution Architect Leader to lead a global team of Solution Architects and develop solutions for location-aware businesses.

Manager - Brand Operations

Company: Figma

Location: USA

Posted Nov 13, 2024

The job posting is for a Brand Ops Manager to lead a team of producers, manage high-visibility projects, and drive operational excellence. The role requires leadership, collaboration, and a passion for process and people.

Senior Developer Advocate

Company: CentML

Location: USA

Posted Nov 13, 2024

CentML is a company that aims to make AI more accessible by reducing the cost of developing and deploying ML models. They are looking for a Senior Developer Advocate to engage with the developer community, build and foster a thriving community, and represent the company at industry events.

Design Director - Investing

Company: Wealthfront

Location: USA

Posted Nov 13, 2024

Wealthfront is looking for a Design Director to support one of their two foundational Investing teams. The role requires strong communication skills, strategic thinking, and a passion for investing or experience building consumer financial technology products. The company is an equal opportunity employer and values diversity.

Staff Product Designer Core Experiences

Company: Gusto, Inc.

Location: USA

Posted Nov 13, 2024

Gusto is looking for a staff designer and design lead to join their Member Lifecycle Core Experiences team. The team is responsible for designing and building a seamless and holistic experience for Gusto admins and employees. The ideal candidate will have 8+ years of aligned Product Design experience, a strong understanding of common web patterns, and the ability to explain the impact of their work.

Partnerships Manager

Company: Teikametrics

Location: USA

Posted Nov 12, 2024

The job description is for a Partnerships Manager at Teikametrics, responsible for developing and managing strategic partnerships with leading retail media networks and technology providers. The role requires building relationships, executing referral programs, and driving partner collaboration. The company offers a competitive salary, benefits package, and remote work options.

Senior Backend Engineer (C# / Azure) Remote US Only

Company: Stratus

Location: USA

Posted Nov 13, 2024

The job posting is for a Senior Backend Engineer to help modernize a SaaS application on the Azure cloud. The role requires experience with Azure, C#, and NoSQL databases, as well as strong problem-solving skills and attention to detail.

Senior Data Science Manager, Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for a Data Science Leader to work on its advertising platform. The company is committed to building a highly differentiated ads business and is seeking a results-oriented and strategically minded leader to lead a team of data scientists.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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