Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Staff Product Designer - Growth Acquisition

Company: Gusto, Inc.

Location: USA

Posted Nov 13, 2024

Gusto is seeking a Growth Staff Product Designer to help elevate user experiences. The designer will play a crucial role in shaping how Gusto engages and acquires new customers. The company is committed to providing rewards that empower employees to achieve their financial and personal goals.

Team Leader, Product Designer - Platform

Company: Rocket Money

Location: USA

Posted Nov 13, 2024

Rocket Money is looking for a Team Leader Product Designer to lead a team of designers and develop the design strategy for their platform. The role requires a deep understanding of the fintech industry and a proven track record in strategic design leadership.

Senior Product Designer - Save

Company: Rocket Money

Location: USA

Posted Nov 13, 2024

Rocket Money is a financial services company that aims to empower people to live their best financial lives. The company offers a range of services, including financial insights, bill negotiation, and savings tools. The Senior Product Designer role is responsible for designing intuitive and impactful user experiences that help users achieve their financial goals.

Engineering Manager - Support Experience

Company: Stripe

Location: USA

Posted Nov 13, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. They are looking for an engineering manager to lead their support team, which is responsible for building and improving their user support platform.

Senior Financial Partnerships Manager

Company: Mercury

Location: USA

Posted Nov 13, 2024

Mercury is a financial technology company that is building a stack of financial tools for startups. The company is looking for a Senior Partnerships Manager to manage its portfolio of strategic financial partners and build out its network of potential partners.

Product Marketing Manager, E-Commerce

Company: Cover Genius

Location: USA

Posted Nov 13, 2024

Cover Genius is a Series E insurtech company that protects global customers of the world's largest digital companies. They have a diverse team and have received numerous awards. The company is looking for a Product Marketing Manager to develop and execute go-to-market strategies for the retail category.

Senior Customer Success Associate

Company: RaptorMaps

Location: USA

Posted Nov 13, 2024

Raptor Maps is a fast-growing climate tech startup building software to enable the solar energy industry to scale. They are seeking a Senior Customer Success Associate to drive the continued success of Raptor Maps in the market.

Senior Mechanical Design Engineer

Company: Eargo

Location: USA

Posted Nov 13, 2024

The job description is for a Senior Mechanical Engineer at Eargo, responsible for designing and developing hearing aid technology. The role requires a strong background in mechanical engineering, experience with product development, and the ability to work in a fast-paced environment.

Product Counsel

Company: Quora

Location: USA

Posted Nov 13, 2024

Quora is a remote-first company seeking a Product Counsel to join their fast-growing legal team. The role involves advising on content moderation, intellectual property, and artificial intelligence, as well as managing litigation matters and overseeing the company's IP portfolio.

Senior Software Engineer - Community Support Platform

Company: Airbnb

Location: USA

Posted Nov 13, 2024

The text describes the Community Support Platform at Airbnb, its features, and the role of a software engineer in shaping its technical vision. The platform aims to enhance customer support services using AI and machine learning. The job requires strong expertise in backend systems, frontend development, and chatbot/AI products, with excellent communication skills and a passion for technical quality.

Staff Full Stack Engineer - Data Products

Company: Stripe

Location: USA

Posted Nov 13, 2024

Stripe is a financial infrastructure platform that enables businesses to accept payments, grow revenue, and accelerate new business opportunities. The company is building a powerful suite of data products to empower data-driven decision making and improve ML model performance.

Social Media Animator, Brand & Creative

Company: Doordashusa

Location: USA

Posted Nov 13, 2024

DoorDash is looking for a seasoned animator to join their internal creative social media team. The ideal candidate should be skilled in creating high-quality video content and have a passion for illustration, animation, and motion graphics. The role involves partnering with creative teams to develop high-quality performance marketing creative videos and content, and collaborating with the performance marketing team to experiment on learnings and iterate on best-performing creative assets.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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