Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior People Ops Generalist

Company: Exodus54

Location: USA

Posted Nov 09, 2024

Exodus is looking for a Senior People Ops Generalist to optimize talent recruitment, retention, and removal processes. The role involves supporting employees, developing onboarding experiences, and maintaining a high-performance culture. The company offers a collaborative and feedback-driven culture, flexible schedule, and competitive benefits package.

Director of Accounting and Finance

Company: Flosum

Location: USA

Posted Nov 09, 2024

The job posting is for a Director of Accounting and Finance position in a SaaS company. The ideal candidate has a strong background in financial analysis, experience with Salesforce, and excellent communication and negotiation skills. The role involves leading and managing the accounting and finance team, preparing financial statements, and providing strategic financial insights to executive leadership.

Staff Software Engineer - Community Support Platform

Company: Airbnb

Location: USA

Posted Nov 09, 2024

The Community Support Platform CSP team is building world-class tools for Airbnb's global operational staff. The team develops products for AirCover and Host-Guest resolutions, and is looking for a full-stack software developer with experience in machine learning and data systems.

Director, Design

Company: Dropbox

Location: USA

Posted Nov 09, 2024

The role is looking for a Design Leader to lead multidisciplinary teams in building best-in-class product experiences that delight customers. The role will be responsible for ensuring every interaction with customers is met with an 'it just works' experience and radically redesigning the ways customers use Dropbox.

Head of Holding Company - Programmatic

Company: OpenX

Location: USA

Posted Nov 09, 2024

OpenX is a company that focuses on digital media and advertising, and is looking for a Head of Holding Company Sales to manage and grow relationships with major advertising holding companies in the US.

Enterprise Account Executive

Company: Youdotcom

Location: USA

Posted Nov 09, 2024

Youcom is an innovative AI productivity tool that helps users get more done. The company has grown significantly and obtained significant investment from leading investors. The Enterprise Business team is dedicated to collaborating with key customers and organizations, and the company is looking for driven hunters to join their fast-paced sales team.

Proposal Design Consultant

Company: Goodleap

Location: USA

Posted Nov 09, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They have helped over 1 million homeowners and thousands of professionals deploy home efficiency and solar solutions. The company is proud to support its award-winning nonprofit GivePower, which builds and deploys lifesaving water and clean electricity systems.

Senior Site Reliability Engineer

Company: Flywire

Location: USA

Posted Nov 09, 2024

Flywire is a global payments enablement and software company that is looking for an experienced engineer to join their Site Reliability Engineering team in North America. The company is passionate about delivering high-stakes, high-value payments across the global education, healthcare, travel, and B2B industries.

Senior iOS Engineer

Company: Kunai

Location: USA

Posted Nov 09, 2024

Kunai is a digital consultancy focused on banking, payments, and fintech. They have built deep relationships with clients and are looking for an iOS developer with experience in UI Kit and Swift UI. The role is remote and open to residents within the United States.

Product Manager - Payroll

Company: Restaurant365

Location: USA

Posted Nov 09, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for a Product Manager Payroll to oversee the R365 Payroll products and collaborate with other teams to drive the payroll strategy. The role requires experience in product management, payroll domain, and excellent communication skills.

Enterprise Account Executive

Company: Cymulate

Location: USA

Posted Nov 10, 2024

The job posting is for a sales position at a cybersecurity company. The company is looking for a sales professional with experience in selling cybersecurity solutions to midmarket and enterprise accounts. The job requires the ability to prospect new business opportunities, consistently meet or exceed sales quotas, and develop channel partner relationships. The company offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Senior UX Researcher - PFM

Company: Rocket Money

Location: USA

Posted Nov 09, 2024

Rocket Money is looking for a Senior UX Researcher to join their Personal Financial Management PFM group. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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