Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Security Analyst – Risk and Compliance

Company: Jenzabar

Location: USA

Posted Nov 10, 2024

The Senior Security Analyst will lead Jenzabar's Risk and Compliance efforts, establishing and maintaining the company's IT security governance, risk, and compliance program. The role involves leading centralized audit and IT compliance support, creating and maintaining IT governance frameworks, and analyzing current and emerging IT security risks.

Support Staff

Company: Runway

Location: USA

Posted Nov 10, 2024

Runway is building a tool for content creation, and they're looking for a support role to help users. The role involves answering tickets, collaborating with engineering, and creating documentation. The company values creativity, passion, and learning, and is open to non-traditional backgrounds.

Software Engineer - Platform

Company: Gauntlet

Location: USA

Posted Nov 10, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and are dedicated to enhancing the industry's understanding of decentralized systems.

Software Engineer - Edge

Company: Vercel

Location: USA

Posted Nov 10, 2024

Vercel is looking for engineers to help build functional systems that improve product and customer experience. The company provides a great compensation package, inclusive healthcare, and flexible time off.

Senior Analyst

Company: JustAnswer

Location: USA

Posted Nov 10, 2024

The job posting is for a Senior Analyst position at JustAnswer, a San Francisco-based company that connects customers with verified experts. The role involves providing strategic insights and actionable recommendations to enhance data-driven decision-making across the organization. The company is looking for a candidate with 7+ years of experience in data analytics, strong SQL skills, and knowledge of machine learning concepts.

Director - Design

Company: Dropbox

Location: USA

Posted Nov 10, 2024

The role is looking for a Design Leader to lead multidisciplinary teams in building best-in-class product experiences that delight customers. The role will be responsible for ensuring every interaction with customers is met with an 'it just works' experience, and will also be critical in establishing a world-class design discipline and design team.

Sales Development Representative I (Junior)

Company: Outliant

Location: USA

Posted Nov 10, 2024

Outliant is a remote digital product development and startup consulting company looking to hire a fulltime Sales Development Representative. The role involves taking inbound sales calls, conducting outreach, and leading qualification cadences. The company offers flexible hours, unlimited PTO, and a fun work environment.

Compliance Analyst

Company: Weights & Biases

Location: USA

Posted Nov 10, 2024

Weights amp Biases is a company that provides tools for AI developers. They are a Series C company with $250M in funding and over 200 employees. They are looking for a Compliance Analyst to manage multiple compliance projects and tasks.

Solutions Engineer

Company: Grafana Labs

Location: USA

Posted Nov 10, 2024

The job posting is for a Commercial Solutions Engineer at Grafana Labs, a technology startup. The role involves working with the Sales team to articulate the company's value proposition and strategy to customers, and delivering product and technical presentations to potential and existing customers. The ideal candidate has 13+ years of technical presales experience, is self-motivated, and has a technical mindset.

Senior Global Payroll Specialist

Company: Oyster

Location: USA

Posted Nov 10, 2024

The job posting is for a Senior Payroll Specialist to join the Global Payroll Centre of Excellence team, handling US global payroll operations, and requires experience in US payroll laws, attention to detail, and customer-focused approach.

Principal Customer Advocacy Manager

Company: Unqork

Location: USA

Posted Nov 10, 2024

Unqork is a company that provides an Enterprise App Cloud solution, empowering enterprises to unleash business agility while removing the burden of technical debt. The company serves enterprises of all sizes, including financial services, insurance, government, and healthcare. The job posting is for a Senior Director of Customer Success, responsible for overseeing a portfolio of clients and guiding them through technical and business solutions.

Sales Development Representative

Company: Vercel

Location: USA

Posted Nov 10, 2024

Vercel is looking for an Enterprise Sales Development Representative to join their Sales team. The role involves building a pipeline of qualified business for the Enterprise part of their sales organization through cold calling and working closely with the Account Executive team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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