Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Head of AML Advisory

Company: Mercury

Location: USA

Posted Nov 09, 2024

Mercury is building a complete finance stack for startups, providing banking services to entrepreneurs and business owners. The company is looking for a Head of AML Advisory to drive and own the day-to-day advisory and support of its BSAAML program.

Staff, Product Manager (L4) - User Authentication & Identity

Company: Twilio

Location: USA

Posted Nov 09, 2024

Twilio is looking for a Product Manager to join the User Authentication and Identity product team. The role involves crafting and delivering on the vision, strategy, and roadmap for the product portfolio. The company values diverse experiences and encourages applicants from all backgrounds to apply.

Senior Director - Global Compensation

Company: Twilio

Location: USA

Posted Nov 09, 2024

Twilio is a company that values diversity, inclusivity, and remote work. They are looking for a Senior Director of Compensation to drive compensation programs and policies globally. The role requires experience in compensation, leadership, and analytics, and offers a competitive salary and benefits package.

Adult Gerontology Acute Care & Primary Care - Clinical Faculty

Company: Adtalem Global Education

Location: USA

Posted Nov 09, 2024

Chamberlain University is seeking online faculty for their Master of Science in Nursing Acute Care and Primary Care tracks. The role requires teaching, providing feedback, and evaluating student progress. The university is looking for dual board-certified nurse practitioners with a minimum of 2 years of teaching experience.

Telephonic Case Manager

Company: Sedgwick

Location: USA

Posted Nov 09, 2024

Sedgwick is a company that values its employees and offers a positive work environment. The company is looking for enthusiastic candidates who thrive in a collaborative environment and are driven to deliver great work. The role of a Telephonic Case Manager involves creating a case management strategy to facilitate medical recovery and a successful return to work.

Vice President, Deputy General Counsel, Product and Privacy

Company: Sprout Social

Location: USA

Posted Nov 09, 2024

Sprout Social is hiring a Vice President Deputy General Counsel Product amp Privacy to lead the newlycreated Product legal team and the existing Privacy legal team. The role requires a businessminded attorney with an ability to think on their feet and solve hard problems that move the business forward while managing risk.

Business Development Representative

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Nov 09, 2024

WatchGuard is a global leader in network security and intelligence, offering a flexible work philosophy and a range of benefits. The company is committed to fostering an inclusive workplace and provides equal employment opportunities for all qualified employees.

Sr Staff Software Engineer - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Sr Staff Engineer Site Reliability Engineer SRE to join their team. The Sr Staff Engineer will help facilitate a best-in-class enterprisewide SRE program that enables the business. The company values everyones input and ideas and is committed to working with the broadest talent pool possible.

Manager - Software Engineering

Company: G-P

Location: USA

Posted Nov 09, 2024

The company GP is seeking an Engineering Manager with a strong focus on product leadership to lead a team of engineers working on AI-powered products. The role demands someone with a background as an exceptional individual contributor who can inspire others and has a natural drive for simplicity and elegance in design.

Lead People Programs & Operations Specialist

Company: Deputy

Location: USA

Posted Nov 09, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are looking for a motivated and detail-oriented individual to join their People Team as a Lead People Programs and Operations Specialist.

Manager of Institutional Giving

Company: Code.org

Location: USA

Posted Nov 09, 2024

The job summary describes the role of a Manager of Institutional Giving at Codeorg, responsible for driving contributed revenue through grant proposals, reports, and sponsorship requests. The role involves establishing and maintaining partnerships with grant funders and corporate foundation partners, and identifying new prospects to secure new revenue.

Manager - Reals and CS Programs

Company: Menlo Security

Location: USA

Posted Nov 09, 2024

Menlo Security is a cybersecurity company that provides cloud-based isolation platforms to protect organizations against cyberattacks. They are looking for a Manager of Renewals and Growth to own and execute the global renewal strategy for all of their renewals and programs. The successful candidate will be a proactive leader with creative sales experience, program management knowledge, and excellent business acumen.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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