Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Engineering Manager

Company: Workiva

Location: USA

Posted Oct 29, 2024

The job description is for a Senior Engineering Manager at Workiva, leading an agile product development team, providing technical leadership, and fostering a supportive environment. The role requires experience in software engineering, Agile development methodologies, and strong communication skills.

IT Support

Company: Everstream Analytics

Location: USA

Posted Oct 29, 2024

The job is looking for an IT Support Intern with strong focus on supporting Microsoft 365 and Mac environments. The role requires a blend of customer service, technical expertise, and problem-solving skills. The ideal candidate will provide comprehensive support to end-users and resolve technical issues.

Creative Director

Company: Grow Therapy

Location: USA

Posted Oct 29, 2024

The company is looking for a Creative Director to lead a team and drive customer acquisition and retention efforts with world-class design and brand building. The ideal candidate has extensive experience in designing for acquisition and conversion, is skilled in managing creative teams, and is proficient in Figma and Adobe Creative Suite.

Senior Data Analyst - Canine Health

Company: Ollie Pets

Location: USA

Posted Oct 29, 2024

Ollie is a company that aims to improve the lives of pets and pet parents by providing high-quality pet food and health services. They are looking for a Sr Data Analyst to join their team and help drive engagement with their on-demand pet health screening service.

Engineering Manager - Mobile

Company: Scribd

Location: USA

Posted Oct 29, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is looking for a Mobile Engineering Manager to lead a cross-platform team of mobile engineers and collaborate with other engineering leaders.

Consultant - Extended Services

Company: Emburse

Location: USA

Posted Oct 29, 2024

The job description is for an Extended Service Consultant who will be responsible for managing multiple small projects, providing guidance and feedback, and serving as an escalation point for product and process questions. The role requires proficiency with Emburse products, strong communication and customer handling skills, and the ability to influence senior leadership and project management teams.

Lead Vehicle Product Manager

Company: Lime

Location: USA

Posted Oct 29, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Lead Product Manager to join their Vehicle PM team and are looking for someone with 7+ years of experience in technical leadership and product management.

Senior Content & Social Media Marketing Manager

Company: Immersive Labs

Location: USA

Posted Oct 29, 2024

Immersive Labs is a company that offers a people-centric cyber resilience platform. They are looking for a Senior Content and Social Media Marketing Manager to join their team. The role involves developing and executing content and social media marketing programs to support demand generation and brand awareness.

Account Manager

Company: Uptempo

Location: USA

Posted Oct 29, 2024

Uptempo is looking for an Account Manager to join their team in North America. The role involves developing value-based relationships with Enterprise customers, managing sales cycles, and aligning with multiple stakeholders. The company is on a mission to help marketers lead with confidence and love their job.

Marketing Technical Manager - AI

Company: HubSpot

Location: USA

Posted Oct 29, 2024

HubSpot is looking for a Marketing AI Program Analyst to help grow millions of organizations. The role involves building AI solutions, implementing AI tools, and working cross-functionally to ideate and rollout AI products. The ideal candidate has experience with marketing technology, web services, and APIs, and is passionate about AI.

Director of Corporate Technology - Enterprise Applications

Company: Reddit

Location: USA

Posted Oct 29, 2024

The job description is for a Director of Corporate Technology Enterprise Applications, requiring a unique blend of technical prowess, strategic vision, and leadership acumen. The role involves leading the design, development, and implementation of enterprise-wide business systems and applications, as well as driving operational excellence and technical solutions.

Claims Associate

Company: Lime

Location: USA

Posted Oct 29, 2024

Lime is a company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Claims Associate to join their Claims team and are offering a competitive salary, performance-based annual bonus, and pre-IPO equity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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