Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Scaling Recruiter

Company: Mercury

Location: USA

Posted Oct 29, 2024

Mercury is hiring a full-cycle recruiter to support hiring for roles across their Scaling Organizations. The role involves running a full cycle recruiting pipeline, sourcing passive candidates, and improving recruiting processes.

Customer Success Manager, Mid-Market

Company: Muck Rack

Location: USA

Posted Oct 29, 2024

The job description is for a MidMarket Customer Success Manager at Muck Rack, responsible for driving growth and securing renewals within the midmarket customer segment. The role requires expertise in customer lifecycle management, contract negotiation, and strategic acumen. The salary range is $70,000 to $90,000+ with a 13-quarter ramp time.

Business Development Representative

Company: Recharge

Location: USA

Posted Oct 29, 2024

Recharge is looking for a Business Development Representative to join their growing Sales team. The role involves identifying and qualifying leads, communicating Recharge's value proposition, and driving sales growth through new customer acquisition.

Analyst & Media Relations Director

Company: Acquia

Location: USA

Posted Oct 29, 2024

Acquia is a company that empowers brands to create digital customer experiences. They offer a digital experience platform that enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services. The company is looking for an Analyst and Media Relations Director to manage media and analyst relations and build awareness of their vision, platform, and products.

Senior Support Engineer

Company: Protegrity

Location: USA

Posted Oct 29, 2024

The job posting is for a cybersecurity professional to join Protegrity, a leading data protection company. The role involves providing expertise and knowledge to the support team and clients, and requires experience with various operating systems, technology streams, and data platforms.

Full Stack Engineer - Salesforce Integrations

Company: Vivun

Location: USA

Posted Oct 29, 2024

The job posting is for a Full Stack Engineer at Vivun, a leading provider of Technical Sales solutions. The role involves designing, building, and maintaining scalable solutions that integrate with Salesforce. The company offers competitive salary, full health benefits, and flexible work schedules.

Technical Support Reliability Engineer IV

Company: Deputy

Location: USA

Posted Oct 29, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. The company is committed to building a diverse team and offers various employee perks. The role of Support Reliability Engineer is to resolve unique and complex issues, requiring sophisticated analytical and problem-solving techniques.

Staff Site Reliability Engineer

Company: Array

Location: USA

Posted Oct 29, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Analyst - Media Intelligence

Company: Cision

Location: USA

Posted Oct 29, 2024

The Analyst is responsible for generating and managing data for Cision reports. They play a critical role in ensuring the success of all deliverables and supporting the report creation process. The role requires proficiency in Excel and PowerPoint, and a strong background in professional writing and reporting.

Solutions Consultant (Pre-Sales Engineer)

Company: SpryPoint

Location: USA

Posted Oct 29, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is proud to have been recognized by industry experts and clients for its value and innovation. As a Solutions Consultant, you will play a pivotal role in helping utilities achieve their goals through the demonstration of selected SaaS solutions.

Director - Customer Success

Company: Cobalt

Location: USA

Posted Oct 29, 2024

Cobalt is a company that offers pentesting services and is looking for a Director of Customer Success to join their team. The job requires experience in customer success, leadership, and sales, and offers competitive compensation and benefits.

Head of Support

Company: Runway

Location: USA

Posted Oct 29, 2024

Runway is looking for a Head of Support to lead their support function and provide best-in-class support to their growing user base. The ideal candidate will have technical skills, a strong bias towards action, and experience in building automations and managing teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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