Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Associate, Trust & Safety

Company: Gemini

Location: USA

Posted Oct 28, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is looking for a fraud associate to contribute to its efforts in preventing fraud and ensuring the integrity of its digital asset marketplace.

Senior Product Manager

Company: OneSignal

Location: USA

Posted Oct 28, 2024

OneSignal is a leading omnichannel customer engagement solution that enables businesses to deliver personalized customer journeys across various channels. The company has a strong focus on healthy life balance, kindness, and personal growth, making it a great place to work. The product team is responsible for building the future of how apps engage their users, and the company is looking for a product manager with strong design, technical, and data analytics skills.

Staff Data Scientist

Company: Grafana Labs

Location: USA

Posted Oct 28, 2024

Grafana Labs is looking for a Staff Data Scientist to build predictive analytics capabilities. The role involves deploying ML models on time series data, coordinating with multiple teams, and establishing standards for data science. The company offers a competitive compensation range and benefits.

Director of Product, Retrieval Operations

Company: Datavant

Location: USA

Posted Oct 28, 2024

Datavant is a data platform company that enables organizations to move and connect data securely. The company is looking for a Director of Product to lead the product strategy and execution to enable Datavant to best service its Payer customers and deliver valuable outcomes to both Payers and Providers.

Product

Company: AirGarage

Location: USA

Posted Oct 28, 2024

AirGarage is a startup that aims to repurpose parking spaces for other uses, starting with the $131 billion US parking real estate market. They are looking for a Product Manager to shape their product and lead meetings, customer research, and product requirements.

Java Engineer

Company: Oddball

Location: USA

Posted Oct 28, 2024

Oddball is hiring a Java Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Customer Service Manager

Company: Wine.com

Location: USA

Posted Oct 28, 2024

The Customer Service Manager is responsible for managing a team of remote customer service agents, focusing on performance, staffing, team culture, training, and communication. The ideal candidate should have proven experience in managing a remote team, be a strategic thinker, and have excellent communication skills.

Director of Product Management

Company: Medrio

Location: USA

Posted Oct 28, 2024

Medrio is seeking a Director of Product Management to lead their EDC and eCOA product strategy and roadmap. The role requires a highly skilled and visionary leader to drive product innovation, ensure customer satisfaction, and maintain Medrio's leadership position in the eClinical space.

Sales Manager HVAC

Company: Johnson Controls

Location: USA

Posted Oct 28, 2024

Johnson Controls is a global leader in diversified technology and industrial solutions, offering competitive salary, company car, and comprehensive benefits package. The company is looking for a proven sales professional to drive sales growth across the UK and Ireland.

Sales Development Representative

Company: Grafana Labs

Location: USA

Posted Oct 28, 2024

The job posting is for a Sales Development Representative role at Grafana Labs. The job involves managing the initial sales process, building relationships with users, and identifying new client opportunities. The company is looking for a curious and passionate individual who is comfortable making decisions and working autonomously.

Sr. Network Engineer

Company: Govcio LLC

Location: USA

Posted Oct 28, 2024

GovCIO is hiring a Network Engineer to provide operation and integration support for a multivendor infrastructure. The job requires experience with network drawing and productivity tools, and a valid US Passport for international travel.

AWS Solutions Architect

Company: CGI Group, Inc.

Location: USA

Posted Oct 28, 2024

The job posting is for an AWS Solutions Architect position at CGI, a company that provides IT and business consulting services. The job requires experience in designing and implementing cloud computing solutions, and the company offers a range of benefits and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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