Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Solutions Engineer

Company: Flatfile

Location: USA

Posted Oct 28, 2024

Flatfile is seeking a Senior Solutions Engineer to join their team, responsible for building an AI-powered data exchange platform, working closely with customers, and designing solutions that leverage Flatfile's data onboarding capabilities.

Regional Events Specialist

Company: StackAdapt

Location: USA

Posted Oct 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Regional Events Specialist to build a hyperfocused events strategy to unlock opportunities in specific regions across the US. The role involves planning and executing regional event campaigns, maintaining relationships with retailers and partners, and promoting business expansion opportunities.

Senior Regional Marketing Manager

Company: Deputy

Location: USA

Posted Oct 28, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are searching for a Senior Regional Marketing Manager to fill a key role in their marketing organization.

Staff Software Engineer - AI for Dev Productivity

Company: Airbnb

Location: USA

Posted Oct 28, 2024

Airbnb is a mission-driven company that aims to create a world where anyone can belong anywhere. The company is looking for a developer to spearhead its AI strategy and enhance developer productivity across the entire development lifecycle.

Business Operations Lead

Company: Material Security

Location: USA

Posted Oct 28, 2024

The job posting is for a Business Operations Lead at Material Security, responsible for analyzing data, making recommendations, and implementing processes. The role involves working with various teams, including senior leadership, and has opportunities for growth and impact.

Senior Backend Engineer - Customer Engineering

Company: Level AI

Location: USA

Posted Oct 28, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company empowers organizations to enhance customer experience and drive growth with its AInative platform, which leverages advanced technologies such as Large Language Models.

Account Executive - Large Enterprise (Financial Services)

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking for an Account Executive to join their Large Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers in the Financial Services vertical. The ideal candidate will have 5+ years of software sales experience, a customer-centric mentality, and a desire to find and close new business.

Director of Conversation Design

Company: Cresta

Location: USA

Posted Oct 28, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is seeking a Director of AI Delivery and Conversation Design to lead their professional services team.

Principal Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

Hims and Hers is seeking a Principal Engineer to lead complex engineering projects, mentor talent, and collaborate with cross-functional teams to deliver high-impact solutions. The role requires expertise in frontend development, modern architecture, and design strategies, as well as exceptional problem-solving and communication skills.

Sales Development Representative

Company: Emburse

Location: USA

Posted Oct 28, 2024

Emburse aims to improve users' lives and businesses by automating tasks and saving time. The company has a strong sales team and provides equal employment opportunities.

Reals Manager

Company: Vercel

Location: USA

Posted Oct 28, 2024

Vercel is looking for a Renewals Manager to join their team. The role requires a blend of technical understanding, customer relationship management, and strategic thinking to ensure high retention rates and a seamless renewal experience for customers.

Engineering Manager - Customer Acquisition Team

Company: Caribou

Location: USA

Posted Oct 28, 2024

The job description is for a leadership role in the engineering team, responsible for leading a team, collaborating with product managers, and improving software development processes. The company offers competitive compensation, benefits, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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