Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

VP, Business Systems

Company: Workiva

Location: USA

Posted Oct 25, 2024

The job posting is for a Vice President of Business Systems at Workiva, a company that is growing rapidly and seeking a strategic leader to drive business growth and value. The role requires a strong background in technology leadership, with experience in public SaaS companies and a track record of delivering cross-functional tech-forward operational transformations.

Senior Data Engineer

Company: MDCalc

Location: USA

Posted Oct 25, 2024

MDCalc is seeking a Senior Data Engineer to design, develop, and maintain data architecture and pipelines. The role will focus on constructing scalable data workflows and integrating advanced analytics solutions to support business needs.

Care Operations Manager

Company: Fort Health

Location: USA

Posted Oct 25, 2024

Fort Health is a mental health company that aims to provide better care for more families. They are looking for a Care Operations Manager to lead programs and administrative processes to support care delivery efficiency and process improvement.

Senior HRBP

Company: Aurora Solar

Location: USA

Posted Oct 25, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who have been recognized for their work in the industry. The company is looking for an HR Business Partner to support their client groups and drive employee engagement efforts.

Strategy and Business Growth Lead, Airbnb Experiences

Company: Airbnb

Location: USA

Posted Oct 25, 2024

The job posting is for a Strategy and Business Growth Lead at Airbnb Experiences, responsible for driving global expansion, developing innovative strategies, and collaborating with cross-functional teams. The role requires strong analytical skills, attention to detail, and ability to manage multiple priorities.

Commercial Counsel I

Company: Eventbrite, Inc.

Location: USA

Posted Oct 25, 2024

Eventbrite is seeking a Commercial Counsel to manage contracts and deal structures. The role requires a talented and collaborative lawyer with experience in commercial contracts, technology, and sales. The ideal candidate will build strong relationships with stakeholders and become a trusted partner to the business.

Offensive Security Lead

Company: CGI Group, Inc.

Location: USA

Posted Oct 25, 2024

The job posting is for a highly motivated Cybersecurity expert to lead a rapidly growing team of Red Team operators and Application Security Engineers. The role involves leading ethical hacking and penetration tests, performing network wireless web application and API penetration testing, and collaborating with a team of Cyber Professionals.

Head of Agent Experience

Company: Real

Location: USA

Posted Oct 25, 2024

Real is a fast-growing national real estate brokerage powered by technology, seeking a Head of Agent Experience to join their Operations team. The successful candidate will be responsible for delivering a best-in-class agent experience, ensuring a seamless and satisfying journey for agents.

Operations Coordinator

Company: Finalsite

Location: USA

Posted Oct 25, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a global presence and offer various products and services to help schools connect with their community, recruit students and staff, and fundraise.

VP, Marketing Revenue

Company: Smarsh

Location: USA

Posted Oct 25, 2024

Smarsh is a company that empowers its customers to manage risk and unleash intelligence in their digital communications. They have a growing community of over 6500 organizations in regulated industries and have received recognition from analysts like Gartner and Forrester. The company is looking for a Vice President of Marketing Revenue to drive and optimize marketing's contribution to overall revenue generation.

Senior Manager, iPaaS Product Development

Company: Bolt42

Location: USA

Posted Oct 25, 2024

Bolt is a company that aims to democratize commerce by providing a platform for retailers to connect with customers. The company is looking for a Sr Manager of iPaaS Product Development to lead the vision and strategy for their iPaaS platform. The role requires experience in product management, technical understanding, and cross-functional collaboration.

Senior Product Manager, Identity & Governance

Company: Wandb

Location: USA

Posted Oct 25, 2024

The Senior Product Manager Identity amp Governance will define and execute a roadmap for Identity amp Access Management, including user management, authentication, and authorization capabilities across all Weights amp Biases products. The role will collaborate with various teams to define and execute both near and long-term roadmaps for IAM and governance capabilities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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