Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Experienced Product Designer

Company: Plaid

Location: USA

Posted Oct 26, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that enable developers to create their own financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Infrastructure Administrator

Company: DeepHealth

Location: USA

Posted Oct 25, 2024

The Infrastructure Administrator is responsible for managing and maintaining the organization's public cloud infrastructure and on-premises systems. The role requires strong knowledge of public cloud platforms, virtualization technologies, and system administration.

Bilingual Client Retention Specialist

Company: Beyondfinance

Location: USA

Posted Oct 25, 2024

The company Beyond Finance is looking for a Retention Specialist to join their Customer Success Team. The role involves educating and assisting clients who are facing financial hardship and exploring options to become debt-free. The company offers a supportive work environment, benefits, and opportunities for career development.

Senior iOS Engineer

Company: Flock Safety

Location: USA

Posted Oct 25, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a Senior Software Engineer to support and improve its product, which is currently being used by thousands of users daily.

Account Director, Central Region

Company: StackAdapt

Location: USA

Posted Oct 25, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an Account Director to lead their sales efforts and grow programmatic revenue. The company offers a competitive salary, benefits, and a supportive culture.

Backend Software Engineer

Company: CardFlight

Location: USA

Posted Oct 25, 2024

CardFlight is looking for a mid-level Backend Software Engineer to join their US location-neutral team. The company is committed to empowering small businesses to accept electronic payments with ease and is passionate about delivering easy-to-use software. The role involves designing and building backend systems for transaction processing and settlement, collaborating with a team of engineers, and staying up-to-date with new technologies and best practices.

Senior Security Engineer

Company: Seesaw

Location: USA

Posted Oct 25, 2024

Seesaw is a learning experience platform that provides a suite of tools and resources for teachers to deliver joyful and inclusive instruction. The company is committed to providing every elementary student with joyful and connected learning experiences that lay the foundation for success in life. The engineering team is passionate about building secure systems and driving compliance initiatives, and is seeking a Senior Security Engineer to join their team.

Associate Email Designer

Company: Nutrafol

Location: USA

Posted Oct 25, 2024

The job posting is looking for an Associate Email Designer to join the Retention Marketing Team. The role involves designing highly specialized emails that support the brand and marketing objectives. The ideal candidate should have a strong understanding of branding, working knowledge of Figma and Adobe Creative Suite, and experience with email design and coding.

Solutions Consultant

Company: Dotdigital

Location: USA

Posted Oct 25, 2024

Dotdigital is a thriving global community of passionate professionals committed to the collective success of the organization and its clients. The company is seeking a Solutions Consultant to support and guide prospects and customers in the successful implementation and integration of their email and omnichannel marketing solutions.

Implementation Partnerships Lead

Company: Waterplan

Location: USA

Posted Oct 25, 2024

Waterplan is a pioneering Climate Tech startup seeking an Implementation Partnerships Lead to drive customer growth, partnerships, and water stewardship goals. The role requires strategic vision, execution, and leadership to position Waterplan as a platform for companies to connect with partners and projects.

Smart Contracts Engineer: Team Aera

Company: Gauntlet

Location: USA

Posted Oct 25, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They are a Series B company with 75 employees, operating remotely with a home base in New York City. They are dedicated to enhancing the industry's understanding of decentralized systems and revealing how to safely navigate the bleeding edge of 21st century financial innovation.

Manager, Professional Services

Company: Attentive

Location: USA

Posted Oct 25, 2024

The job posting is for a Manager Professional Services role in Attentive's Customer Success organization. The role involves leading a team of PS Specialists, coaching them towards maximum efficiency and scalability, and focusing on customer outcomes and satisfaction. The ideal candidate has 13 years of leadership experience in Professional Services Consulting or Customer Success, and is analytical and data-driven with a customer-focused mindset.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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