Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Software Engineer - Mobility

Company: Mark43

Location: USA

Posted Oct 26, 2024

Mark43 is seeking experienced senior software engineers to join their team. The company is committed to empowering communities and governments with new technologies that improve safety and quality of life. The role offers tremendous career growth opportunities and a competitive total compensation package.

Product Marketing Manager

Company: Zenput

Location: USA

Posted Oct 26, 2024

Crunchtime is a software company that provides solutions for the food industry. They are looking for a Product Marketing Manager to lead product launches, create sales tools, and collaborate with cross-functional teams.

Manager, Customer Success

Company: ParentSquare

Location: USA

Posted Oct 26, 2024

ParentSquare is a rapidly growing company that is changing the way schools and parents communicate. They are looking for a dynamic Manager Customer Success SMB to join their team and help lead their customer success team.

Payroll Integrations Analyst

Company: Businessolver

Location: USA

Posted Oct 26, 2024

Businessolver is a company that provides benefits technology and services, and is looking for an Implementation Integrations Analyst to work with project teams to implement outbound payroll deduction instruction files and reconciliation back feed files for new client configurations. The role requires strong communication and analytical skills, and experience with payroll EDI 834 file formats and system service offerings.

Associate Formulary Analyst

Company: Abarca

Location: USA

Posted Oct 26, 2024

Abarca is a company that is redefining pharmacy benefits with smarter technology. The job description is for an Associate Formulary Analyst who will be responsible for configuring and implementing formularies across Medicare Commercial and Employer clients.

Technical Account Manager

Company: Contrast Security

Location: USA

Posted Oct 26, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

National Channel Director

Company: Glia

Location: USA

Posted Oct 26, 2024

Glia is a company that offers award-winning technology for customer conversations. They are looking for a National Channel Director to manage strategic partnerships with technology solutions distributors. The role requires experience in channel account management, recruiting and onboarding partners, and driving sales processes. The company offers a collaborative culture, autonomy, and competitive benefits.

Senior Manager, Operating Model/Change Management

Company: dentsu

Location: USA

Posted Oct 26, 2024

The job description is for a Senior Manager position at Merkle, a leading data-driven technology-enabled global performance marketing agency. The role involves working with clients to deliver personalized customer experiences, developing strategic recommendations, and leading complex projects. The ideal candidate has a strong passion for problem-solving, a deep understanding of business, and excellent communication skills.

Client Retention Specialist

Company: Beyondfinance

Location: USA

Posted Oct 26, 2024

The text describes Beyond Finance's mission to help people escape debt and their job opening for a Retention Specialist. The role involves educating and assisting clients, empathizing with their financial difficulties, and helping them navigate the financial hardship debt program.

Data Analytics and Machine Learning - Software Engineering Team

Company: Aya Healthcare

Location: USA

Posted Oct 26, 2024

Aya Healthcare is seeking an analytical data and business-focused professional to join their software and product team. The role involves analyzing product hypotheses, validating insights through data, and developing features for machine learning models. The company offers a range of benefits, including free medical insurance, generous 401k match, and unlimited time off.

Credit Officer

Company: Formic

Location: USA

Posted Oct 26, 2024

Formic is a company that aims to revolutionize American manufacturing by making automation accessible to all manufacturers. They believe in continuing the American legacy of innovation and increasing factory productivity by 10x. The company is backed by several investors and has a strong team culture.

Product Marketing Manager

Company: checktheticker

Location: USA

Posted Oct 26, 2024

The job posting is for a Product Marketing Manager at Checktheticker, where the candidate will play a vital role in driving marketing strategies and initiatives forward. The position requires strong analytical skills, excellent writing and communication skills, and a proven track record of developing successful go-to-market strategies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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