Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Content Strategist

Company: Mercury

Location: USA

Posted Oct 23, 2024

Mercury is looking for a Content Strategist to help evolve and scale their content programs. The role involves writing, editing, and ideating across channels, working cross-functionally, and managing content programs. The ideal candidate has at least 8 years of marketing experience, impeccable writing and editing skills, and experience with project management and content development.

Mid-Market Account Executive - Segment

Company: Twilio

Location: USA

Posted Oct 23, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a MidMarket Account Executive to join their Segment Sales Team, with a focus on driving opportunities through the entire sales cycle, building upon the growth and adoption of Segment in the MidMarket business segment, and owning the cross-functional team from Pre-Sales through to working with Customer Success.

Director of Marketing

Company: Metalab

Location: USA

Posted Oct 23, 2024

The job posting is looking for a marketing expert to lead the Metalab brand, with responsibilities including developing marketing strategies, managing a team, and reporting on performance. The ideal candidate has a strong understanding of digital marketing, consumer technology, and brand building, with a proven track record of success in senior marketing roles.

Salesforce Marketing Cloud Specialist

Company: MissionWired

Location: USA

Posted Oct 23, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They use innovative approaches and technology to achieve their goals, and are committed to diversity and inclusion. The company is seeking a Marketing Cloud Specialist to join their team.

Manager - AI Engineering

Company: Roofstock

Location: USA

Posted Oct 23, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. They are looking for an experienced Engineering Manager to join their team, responsible for leading a team of AI Engineers focused on GenAI infrastructure and applications.

Technical Support Engineer I- Infrastructure (Azure Virtual Desktop)

Company: Pax8

Location: USA

Posted Oct 23, 2024

The job posting is for a Tech Support Engineer position at a company that provides technical support for Microsoft Azure services and other leading cloud solutions. The role involves providing top-tier technical support to partners, empowering them to navigate and resolve technical challenges, and collaborating with sales teams to provide a seamless support experience.

Account Manager

Company: Weights & Biases

Location: USA

Posted Oct 23, 2024

Weights amp Biases is a company that provides tools for AI developers. They are a Series C company with $250M in funding and over 200 employees. They are looking for an Account Manager to manage the renewal process of existing customer contracts.

Senior Content Marketing Specialist

Company: Workiva

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Content Marketing Specialist who will create and curate thought leadership content and product-focused marketing materials. The role requires collaboration with subject matter experts and industry principals, and the ability to manage multiple initiatives simultaneously.

Recruiter

Company: NimbleRx

Location: USA

Posted Oct 23, 2024

NimbleRx is a technology company that aims to improve access to reliable and affordable healthcare. They are looking for a dynamic full-cycle contract recruiter to hire top talent across multiple teams. The company values diversity, inclusion, and belonging, and is committed to putting patients first.

Senior Product Designer - Vulnerability Management

Company: GitLab

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Product Designer to work on the Posture Management team at GitLab. The role involves designing a unified platform for assessing and remedying vulnerabilities, and collaborating with security experts and engineers. The posting highlights the company's focus on user experience, collaboration, and innovation.

Sales Operations Program Manager

Company: Apollo

Location: USA

Posted Oct 23, 2024

Apollo is a technology company that supports large GraphQL platforms and is redefining how software is built. They are committed to fostering a work environment where careers can thrive and are looking for a Sales Operations Program Manager to enhance sales performance and revenue growth.

Senior Paid Marketing Strategist

Company: Typeform

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Paid Marketing Strategist role at Typeform, where the candidate will develop and execute strategies for paid social channels, manage a six-figure monthly budget, and collaborate with cross-functional teams to drive revenue growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages