Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Compliance Manager

Company: Nextech

Location: USA

Posted Oct 21, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, benefits, and a comprehensive wellness program. The Compliance Manager role involves developing and implementing compliance policies and procedures.

Principal Engineer, Marketing Technology

Company: Airbnb

Location: USA

Posted Oct 21, 2024

The text describes the Marketing Technology (MarTech) team at Airbnb, seeking a Principal Engineer to lead the architectural design and strategic direction of the next generation MarTech Platform. The team aims to deliver personalized marketing experiences, drive engagement and growth, and contribute to Airbnb's mission.

Flight Software Engineering Manager

Company: Muon Space

Location: USA

Posted Oct 21, 2024

Muon Space is seeking a Flight Software Engineering Manager to lead a team of software engineers in developing satellite software and firmware. The ideal candidate has experience in managing complex software projects and has a strong technical background.

Commercial Account Executive

Company: Grafana Labs

Location: USA

Posted Oct 21, 2024

Grafana Labs is looking for a Commercial Account Executive to prospect and close new business in the West Region of the US. The ideal candidate has a technical background, experience in infrastructure technology sales, and is able to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Design Engineer

Company: Xata

Location: USA

Posted Oct 21, 2024

Xata is a company that simplifies the way developers work with data. They are building a Postgres database platform that augments PostgreSQL with the functionality modern applications need at scale. The company is remote-first, has a diverse team, and offers a competitive salary, stock options, and a friendly work environment.

Senior DevOps Engineer

Company: Gradient AI

Location: USA

Posted Oct 21, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. They are looking for a DevOps and Machine Learning Ops Engineer to help build functional systems that improve customer experience.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Oct 21, 2024

HubSpot is seeking a Staff Software Engineer to join the Reporting Product Group. The team works on high-impact projects, connecting customer actions to results, and delivering reports to customers. The ideal candidate has a long track record of delivering high-value projects, is well-versed in engineering principles, and has a thirst for technical challenges.

Senior Technical Product Manager

Company: Figure

Location: USA

Posted Oct 21, 2024

Figure is a financial technology company that is revolutionizing the industry with its scaled and rapidly expanding technology platform. The company is looking for a Senior Technical Product Manager to drive the development of its technical products from concept to launch.

WordPress Technical Support Agent

Company: StellarWP

Location: USA

Posted Oct 22, 2024

The job posting is for a Technical Support Agent position at StellarWP, a leading force in the WordPress ecosystem. The ideal candidate will have a deep understanding of WordPress and experience in troubleshooting complex technical issues. The job offers a permanent remote full-time position with a pay range of $18 to $25 per hour.

Sales Operations Analyst

Company: Angi

Location: USA

Posted Oct 21, 2024

Angi is a company that helps homeowners find and hire local professionals for home services. The Sales Commissions and Analytics team provides insights and drives business strategy. The compensation team is responsible for developing and modeling variable compensation plans. The company values diversity and offers competitive compensation and benefits.

Senior Principal SFA

Company: Airbnb

Location: USA

Posted Oct 21, 2024

The job posting is for a high-impact role in the Marketing Strategic Finance amp Analytics team, requiring 12+ years of experience in finance, business, and analytics. The role involves leading a small team, managing budgets, and collaborating with senior stakeholders.

Call Center Associate

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 21, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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