Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

B2B Support Specialist

Company: Framework

Location: USA

Posted Oct 21, 2024

Framework is a startup that aims to create products that are designed to last, with a focus on sustainability and customer experience. They are looking for a B2B Support Specialist to help deliver excellent support to their growing business customer base.

Software Engineer - Billing

Company: Figma

Location: USA

Posted Oct 21, 2024

The Billing Team at Figma is looking for a software engineer to contribute to the growth of the company. The role involves designing, building, and shipping a smooth payment and billing experience for customers. The team is looking for someone with 5+ years of experience, a proven track record of building high-quality products, and strong collaboration and communication skills.

Director - Project Management & Training

Company: hims & hers

Location: USA

Posted Oct 21, 2024

The role is for a Director to manage a team of project managers, clinical trainers, and customer support trainers to ensure successful project launches and product implementations on the Hims and Hers platform. The ideal candidate has 12+ years of experience in managing complex project management and training teams, with a strong track record of solving problems and delivering results.

Senior Systems Administrator

Company: Barbaricum

Location: USA

Posted Oct 21, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers with a focus on Defense and National Security mission sets. They leverage their expertise to transform the way customers approach complex problem sets by bringing the latest technology and talent to bear.

Sales Development Representative (SDR) - Symmetry

Company: Gusto, Inc.

Location: USA

Posted Oct 21, 2024

The job description is for a Sales Development Representative at Symmetry Software, a payroll infrastructure company. The role involves identifying, qualifying, and setting up prospective clients with account executives. The job requires a consultative sales approach, resilience, and the ability to work in a fast-paced SaaS environment.

Sales Project Manager II

Company: Renaissance

Location: USA

Posted Oct 21, 2024

Renaissance Learning is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is seeking a Sales Project Manager II to drive central initiatives and contribute to its mission of accelerating learning for all.

Product Infrastructure Engineer

Company: Gusto, Inc.

Location: USA

Posted Oct 21, 2024

The role is for an engineer to work on developer productivity improvements at Gusto, focusing on RubyRails architecture, tooling, and agile development. The team aims to improve developer productivity through their work on tools, systems, and organizational processes.

Sales Tax Analyst

Company: Blackpoint Cyber

Location: USA

Posted Oct 21, 2024

Blackpoint Cyber is a leading cybersecurity company that provides threat hunting, detection, and remediation technology. They are looking for a Sales Tax Analyst to join their finance team.

Associate General Counsel

Company: Flock Safety

Location: USA

Posted Oct 21, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a self-motivated and experienced attorney to join their legal team. The role will involve partnering with various teams, providing guidance on partnership and strategic initiatives, and ensuring compliance with relevant laws and regulations.

Director of Product

Company: Sensor Tower

Location: USA

Posted Oct 21, 2024

The Director of Product will be responsible for building and growing new product offerings within Sensor Towers' market intelligence platform. The role requires experience in product leadership, data-driven product development, and cross-functional leadership.

Solutions Engineer

Company: Quantum Metric

Location: USA

Posted Oct 21, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits and perks, including flexible work environments, professional development opportunities, and a collaborative culture.

Sanctions Specialist

Company: Mercury

Location: USA

Posted Oct 21, 2024

Mercury is hiring a Sanctions Specialist to support their efforts in watchlist screening, transaction monitoring, and managing alerts for PEPs and adverse media. The role requires experience in sanctions regulations, product knowledge, and ability to work in a high-risk environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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