Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Agile Project Manager

Company: CALSTART

Location: USA

Posted Oct 21, 2024

The job posting is for a Project Manager position at CALSTART, a mission-driven industry organization focused on transportation decarbonization and clean air. The role involves overseeing electric vehicle voucher processing projects, managing data insights and analytics teams, and facilitating cross-functional collaboration. The job requires strong project management skills, technical proficiency, and leadership and communication skills.

Director of Business Development

Company: PicassoMD

Location: USA

Posted Oct 20, 2024

PicassoMD is a company that connects primary care providers with specialists to improve patient care. They provide a platform for curbside consults and help reduce unnecessary medical costs. The company values teamwork, learning, and healthy living. They are seeking a business development representative to help expand their nationwide presence.

Mid-Market Account Executive

Company: Vercel

Location: USA

Posted Oct 21, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to join their team and help drive revenue growth. The role requires a top performer with a history of success in pipeline generation, opportunity management, and closing customers. The company offers a great compensation package, inclusive healthcare, and flexible time off.

MSDRG Auditor

Company: CGI Group, Inc.

Location: USA

Posted Oct 20, 2024

The DRG Validation Auditor is a member of the CGI Healthcare Compliance DRG Validation Team responsible for reviewing medical records to determine the accuracy of coding and reimbursement for clinical services rendered. The Auditor must possess current AHIMA credentials, extensive knowledge of ICD10CMPCS coding, and strong clinical validation skills.

Technical Products Specialist, Conversions

Company: NTT DATA

Location: USA

Posted Oct 20, 2024

NTT Data is hiring a Life and Annuities Technical Products Specialist for a remote position in Lincoln, Nebraska. The job requires at least five years of relevant experience and involves working with clients, products, and business operations.

Sr Product Manager

Company: Zuora

Location: USA

Posted Oct 20, 2024

The job posting is for a Product Manager role at Zuora, a company that helps businesses transition to the Subscription Economy. The role involves owning the end-to-end product lifecycle, working closely with customers, and driving product innovation. The company offers a competitive compensation package, flexible work arrangements, and a commitment to diversity and inclusion.

New Business Developer

Company: Solutions by Text

Location: USA

Posted Oct 20, 2024

The job description is for a New Business Developer to nurture and grow direct sales, with responsibilities including developing a lead to customer cycle, meeting sales targets, and contributing to business development. The company, Solutions by Text, is committed to promoting diversity and inclusion.

Licensed Talk Therapist

Company: Thriveworks

Location: USA

Posted Oct 20, 2024

Thriveworks is a clinician-owned national private practice group seeking licensed clinicians to provide telehealth sessions in Indiana. The company offers competitive compensation, benefits, and opportunities for growth and development.

Product Manager, Machine Learning

Company: Sift

Location: USA

Posted Oct 21, 2024

Sift is looking for a Product Manager to lead their ML and ML Operationalization efforts. The role involves driving fraud risk score accuracy and stability, and working closely with customers to calibrate models to their specific needs.

Information Systems Security Manager

Company: Raft

Location: USA

Posted Oct 20, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced Information Systems Security Manager to support their customers and join their passionate team of high-impact problem solvers. The company offers a competitive salary, fully covered healthcare, and a range of benefits.

Director of Strategic Partnerships

Company: Power Digital Marketing

Location: USA

Posted Oct 21, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and more. They are looking for a Director of Strategic Partnerships to help grow their existing partner relationships and develop new ones.

Machine Learning Engineer

Company: Nivoda

Location: USA

Posted Oct 20, 2024

Nivoda is a leading B2B diamond and gemstone marketplace that connects jewelry businesses with the global diamond supply. The company is passionate about empowering jewelry retailers and gemstone suppliers to thrive in today's dynamic market. Nivoda's team of over 400 employees has developed an award-winning platform that addresses the unique challenges of the jewelry sector.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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