Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Enterprise Support Specialist - Development

Company: Restaurant365

Location: USA

Posted Oct 20, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and providing top-notch results. The Enterprise Support Specialist Development role is crucial in providing advanced technical support to Enterprise customers.

NetSec Engineer III

Company: Rackspace

Location: USA

Posted Oct 20, 2024

The job summary describes a Network Security Engineer role at Rackspace Technology, requiring technical support, troubleshooting, and maintenance of cloud infrastructure. The role involves working with customers, partners, and internal teams to resolve complex issues and provide fanatical experiences.

Senior UX Researcher

Company: G-P

Location: USA

Posted Oct 20, 2024

The company GP is seeking a Senior UX Researcher to help shape understanding of their users' needs and behaviors. The role involves conducting and exploring user research, defining and executing impactful research, and presenting findings to stakeholders.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Oct 20, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Customer Success Manager

Company: Veda Data Solutions

Location: USA

Posted Oct 20, 2024

Veda is a company that helps patients get the care they need by untangling complex data management problems. They offer a range of benefits to their employees, including fully paid medical, dental, and vision insurance, and a flexible PTO policy. They are looking for talented professionals who share their values and are committed to making a positive impact in the healthcare industry.

Customer Experience Operations Lead

Company: Immersive Labs

Location: USA

Posted Oct 20, 2024

Immersive Labs is a company that provides a people-centric cyber resilience platform. They are seeking a Customer Experience Operations Lead to join their dynamic team. The ideal candidate will have a background in customer success, a deep understanding of digital customer journeys, and a passion for operational excellence.

Project Manager - Global Delivery

Company: Appen

Location: USA

Posted Oct 20, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data. The company is committed to creating an inclusive workplace and is a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government.

Engineering Manager

Company: Bluesight

Location: USA

Posted Oct 20, 2024

Bluesight is a healthcare information technology company that creates medication intelligence solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are looking for an Engineering Manager to lead a cross-functional team to develop a new drug compliance product.

Platform Manager - Digital Intelligence Platform

Company: Airbnb

Location: USA

Posted Oct 20, 2024

Airbnb is looking for a Platform Manager Digital Intelligence Platform to lead machine learning modeling training and evaluation efforts. The role involves strategizing deploying and scaling AI in areas to transform the CS organization. The ideal candidate will have 8+ years of product management experience and a data-driven mentality.

Vice President, Sales Leader - Genesys

Company: TTEC Digital

Location: USA

Posted Oct 20, 2024

TTEC Digital is seeking a Vice President Sales for their Genesys business. The role involves developing and sustaining a winning sales team, driving growth in bookings revenue and margins, and maintaining competitive knowledge and focus.

Partnerships Manager - Channel & Technology

Company: StackAdapt

Location: USA

Posted Oct 20, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Partnerships Manager to lead and grow their Channel and Technology Partnerships. The ideal candidate will have experience in managing reseller referral and technology partners.

Senior/Principal Product Manager

Company: Quantum Metric

Location: USA

Posted Oct 20, 2024

Quantum Metric is a company that values diversity, inclusivity, and customer-centricity. They offer a range of benefits and perks, including flexible work environments, professional development opportunities, and a collaborative culture.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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