Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Operations Associate - Workforce Scheduling & Systems Admin

Company: Grow Therapy

Location: USA

Posted Nov 16, 2025

The job posting is for an experienced Workforce Scheduling and Systems Admin to manage the Assembled WFM tool. The role involves setting up, maintaining, and optimizing the tool to enhance customer satisfaction and support operations efficiency. The ideal candidate should have strong project management skills, understanding of customer support metrics, and experience with the Assembled WFM software.

Solutions Engineer

Company: Finalsite

Location: USA

Posted Nov 16, 2025

Finalsite is a community relationship management platform for K12 schools, helping schools attract students, engage families, build community, and thrive. They offer an integrated platform for websites, communications, mobile apps, enrollment, and marketing services. Finalsite is looking for a Solutions Engineer to support the growth of their sales and client success teams, serving as a technical resource and trusted advisor to customers and prospects.

Team Manager - Regional Development

Company: Aidoc

Location: USA

Posted Nov 16, 2025

Aidoc is recruiting a Team Manager for Regional Development in the United States. The role involves leading a team to build early-stage sales pipeline within large health systems for Aidoc's clinical AI solutions. The ideal candidate should have experience in B2B hypergrowth SaaS sales, stakeholder mapping, account research, and multipersona engagement.

Personal Lines Underwriter

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 16, 2025

The role involves evaluating risks, making subjective decisions, and communicating with agents to ensure a profitable book of business. Responsibilities include reviewing risk acceptability, managing agents, developing relationships, and mentoring newer underwriters. Qualifications include a degree or experience in underwriting, knowledge of products and regulations, and strong communication skills.

Production Manager - Direct Mail

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is looking for a production manager to join their direct mail team.

Assessment Content Creator - Middle School Math (6-8)

Company: Khan Academy

Location: USA

Posted Nov 16, 2025

Khan Academy promotes free worldclass education globally, emphasizes diversity and innovation, and offers competitive roles with impactful missions and benefits. The text highlights their commitment to equitable learning and professional growth.

SLED Inside Account Executive

Company: Insight

Location: USA

Posted Nov 16, 2025

This remote sales role offers a competitive salary with base plus commissions, opportunities for career growth, and benefits like flexible work arrangements. Insight emphasizes a people-first approach with strong company values and a focus on technology solutions.

Senior Product Design Director

Company: Webflow

Location: USA

Posted Nov 16, 2025

Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development tools, AI-driven personalization, and seamless hosting. The Senior Product Design Director role involves leading product design strategy, managing core product groups, and shaping the future of Webflow's product experience. The company offers competitive compensation, benefits, and a remote-first work environment.

Account Executive - Commercial Install Base

Company: Vercel

Location: USA

Posted Nov 16, 2025

The role is for a Sales Executive at Vercel, a fast-growing company that helps customers in the developer, operations, marketing, product, and IT fields. The position involves driving revenue growth, building relationships with key stakeholders, and partnering with other teams to deliver customer outcomes. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a WFH budget.

Customer Success Manager

Company: GitLab

Location: USA

Posted Nov 16, 2025

The Customer Success Management (CSM) team is responsible for customer adoption, measurable outcomes, satisfaction, and advocacy. They act as liaisons between customers and the GitLab ecosystem, collaborating with various teams. The role requires experience in customer advocacy, knowledge of Git and software development lifecycle, and continuous integration/continuous deployment.

Data Services Manager

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired emphasizes its impactful work in fundraising for nonprofits and political campaigns, highlighting successful donations and commitment to social change. The company promotes diversity, equity, and inclusive practices while offering competitive benefits and remote work opportunities for a data services manager role.

Senior Product Manager - Journey Experience

Company: Apollo.io

Location: USA

Posted Nov 16, 2025

The role is for a Senior Product Manager to lead the Journey Experience group at Apollo, focusing on user onboarding, engagement, and growth through personalized automation, AI guidance, and lifecycle reengagement. The position involves defining vision and strategy, designing learning loops, scaling systems, and driving evidence-based impact. The ideal candidate should have 7+ years of B2B SaaS product management experience, lifecycle automation fluency, cross-team operation skills, usability-driven thinking, strategic storytelling, and customer-centric empathy.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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