Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Associate Customer Success Manager

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.

Associate Technical Advisor

Company: BlueVoyant

Location: USA

Posted Nov 15, 2025

This job posting seeks a Threat Fusion Cell Technical Advisor to support global customers in IT security, with responsibilities including testing detection logic, researching exploits, and providing technical insights. Qualifications require experience in cybersecurity, scripting, and forensic analysis, along with certifications and a bachelor's degree.

Group Media Director

Company: EVERSANA

Location: USA

Posted Nov 15, 2025

EVERSANA is a global life sciences marketing agency committed to improving patient lives through innovation and diversity. They seek a Group Media Director with expertise in pharmaceutical media strategies and compliance.

Product Manager - App Platform

Company: PagerDuty

Location: USA

Posted Nov 15, 2025

PagerDuty is seeking a Product Manager for their App Platform team to lead the transformation to fully automated operations. The role involves working with UX design, engineering, and program management to deliver a consistent user experience across PagerDuty's Operations Cloud. The ideal candidate should have experience in SaaS enterprise software or developer tools, technical depth, and strong communication skills.

Vice President - OEM Data & Intelligence

Company: Tekion

Location: USA

Posted Nov 15, 2025

Tekion, a fast-growing cloud-native SaaS innovator in automotive retail, is seeking a Vice President of Data & Intelligence. The role involves leading data strategy, developing data products, building partnerships, and driving growth. The ideal candidate has 10+ years of leadership experience in the automotive sector, deep expertise in data strategy and analytics, and strong executive communication skills.

Associate Customer Success Manager

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.

Indirect Tax Enablement Specialist

Company: Stripe

Location: USA

Posted Nov 15, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The company is seeking a dynamic Indirect Tax Enablement Specialist to join their team and drive user success and internal strategy implementation. The role involves providing real-time support, analyzing support experiences, collaborating with stakeholders, designing and executing enablement programs, and creating engaging content.

Director - Paid Social

Company: Nutrafol

Location: USA

Posted Nov 15, 2025

Nutrafol is seeking a Director of Paid Social to lead the development and execution of innovative media strategies across Meta, TikTok, Reddit, and other emerging social channels. The ideal candidate will own substantial media budgets, drive acquisition, and play a critical role in delivering efficient, scalable growth for new customers. The role requires a blend of data-driven decision-making, deep understanding of creative audience and platform nuances, and the ability to lead, mentor, and develop a high-performing team.

VP - Strategic Planning

Company: EVERSANA

Location: USA

Posted Nov 15, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a VP Strategic Planner with 15+ years of experience to lead the strategic planning process, inspire teams, and drive innovation.

Program Manager - Global Sales Organization

Company: VSP Vision

Location: USA

Posted Nov 15, 2025

The job description outlines the responsibilities and requirements for a Program Manager role at VSP Vision. The role involves coordinating multiple related projects, partnering with business leaders, developing program roadmaps, managing governance, monitoring performance, performing risk management, and ensuring adherence to plans and schedules. The ideal candidate should have a bachelor's degree, 6+ years of project/program management experience, strong leadership and communication skills, financial management abilities, and strategic thinking.

Operations Manager - Process Innovation

Company: Alma

Location: USA

Posted Nov 15, 2025

This job posting highlights a leadership role in operations innovation with a focus on mental health affordability and entrepreneurial challenges. It emphasizes strategic initiatives, cross-functional collaboration, and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.

Assigned Support Engineer

Company: GitLab

Location: USA

Posted Nov 15, 2025

The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The ideal candidate should have experience in managing customer-facing cases, advanced problem-solving skills, a proactive support mindset, and expertise in Linux systems administration and scripting languages.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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