Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Mortgage Loan Processor

Company: RWM Home Loans

Location: USA

Posted Nov 16, 2025

The job overview describes a detail-oriented and results-driven Mortgage Loan Processor role. The position involves reviewing loan files, analyzing borrower documentation, ensuring compliance with lending requirements, collaborating with team members, and delivering exceptional customer service. The role requires 3-5 years of recent mortgage processing experience with various loan types, deep knowledge of loan structuring and underwriting guidelines, and proficiency in regulatory compliance.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Nov 15, 2025

The job description outlines the role of a Salesforce consultant who will engage with customers, understand their business needs, and design and implement Salesforce solutions. The ideal candidate should have a degree, relevant experience in IT systems development and Salesforce administration, and at least one current Salesforce certification. The role requires excellent communication skills, teamwork, and experience with Agile methodology.

Sourcing & Production Lead | Chinese Speaking

Company: Trafilea

Location: USA

Posted Nov 16, 2025

Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Lead to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.

Staff Technical Program Manager - Carrier Integrations

Company: Shippo

Location: USA

Posted Nov 15, 2025

Shippo is a shipping platform that connects merchants to carriers worldwide through a simple API. The company offers competitive shipping rates, label printing, automated international documents, shipment tracking, and returns process facilitation. Shippo aims to make merchants successful through world-class shipping solutions and level the playing field for ecommerce businesses.

ABM Growth Marketer

Company: Athennian

Location: USA

Posted Nov 15, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entities and corporate structures. They are looking for a growth-focused individual to own the execution engine for demand creation. The role involves designing and executing account-based campaigns, building multichannel sequences, deploying AI agents, and conducting strategic outbound calling campaigns. The ideal candidate should have experience in growth marketing, SDR, or RevOps roles, and be proficient with marketing automation platforms and outbound tools.

Cloud Care Specialist

Company: Myriad360

Location: USA

Posted Nov 16, 2025

The job posting is for a Cloud Care Specialist to join a team and provide expert guidance, proactive management, and strategic solutions for clients using Microsoft 365, Google Workspace, Azure, and AWS. The role involves licensing assessments, cloud solutions, ongoing platform support, staying updated on changes, cloud billing and cost management, and client relationship management. The ideal candidate should have experience in cloud services, knowledge of Microsoft 365 and Google Workspace licensing, familiarity with Azure and AWS billing, strong analytical skills, and excellent communication abilities.

Account Executive - Direct Mail (Nonprofit)

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create effective fundraising strategies. They have a strong track record of converting over $45 billion in donations and have worked with various well-known organizations. The company values diversity, inclusion, and social change, and is seeking a full-time Account Executive to develop and manage integrated marketing, fundraising, and communications strategies for their nonprofit clients.

Senior Solutions Architect

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

The Solutions Architecture team at ExtraHops focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting hands-on learning sessions with customers.

Paid Media Strategy Director

Company: Obility

Location: USA

Posted Nov 15, 2025

The Paid Search Strategy Director is a highly skilled and experienced professional who leads B2B paid media campaigns, providing strategic recommendations, analysis, and reporting. They have a proven track record of success, strong problem-solving skills, and are deeply involved in departmental initiatives and innovation. The role requires extensive experience in B2B digital marketing, strong communication and presentation skills, and expertise in various digital marketing platforms and tools.

Solutions Architect

Company: One Model

Location: USA

Posted Nov 15, 2025

One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.

Senior Customer Success Manager

Company: Tines

Location: USA

Posted Nov 16, 2025

The Senior Customer Success Manager role at Tines is a remote position based in EST or CST. The role involves driving strategic success planning and engagement across enterprise accounts, fostering champions, and supporting customers throughout their journey. The position requires 8+ years of experience in technical account management or customer success at a technology company, with a focus on SaaS solutions for technical teams. The role partners with various internal teams to drive deeper partnerships and successful customer outcomes.

Staff Product Manager - AI Eval Platform

Company: Dropbox

Location: USA

Posted Nov 15, 2025

This job description outlines a Staff Product Manager role focused on AI evaluation frameworks at Dropbox, requiring expertise in metrics, cross-functional collaboration, and technical fluency. Responsibilities include defining evaluation systems, building measurement platforms, and ensuring AI quality standards. The role demands 10+ years of experience in ML/AI evaluation and strong communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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