Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Tax-Exempt Organization Tax Associate

Company: WithumSmith+Brown

Location: Washington, DC

Posted Jan 24, 2025

WithumSmith+Brown, P.C. is a forward-thinking, technology-driven advisory and accounting firm that values talent and growth. It offers endless opportunities in various industries, fostering an inclusive teamwork environment. The firm supports not-for-profit and education, labor union, and multiemployer plan groups, helping clients succeed in a technology-driven world. The Tax-Exempt Organization Tax Associate role involves preparing annual nonprofit information returns, state income tax returns, and handling tax-exempt organization tax issues. The ideal candidate should possess strong analytical skills, tax knowledge, and a desire to grow into an engagement senior position.

IT Project Manager

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for an Information Technology (IT) Project Manager position in the Bureau of Global Public Affairs. The role involves overseeing and developing IT projects and functions, and creating tools to support digital communication of the organization's programs, policies, and activities. Key responsibilities include managing project lifecycle, collaborating with customers, conducting audits, and providing advisory services on technical infrastructure. Requirements include U.S. citizenship, ability to obtain a Secret security clearance, and passing E-Verify. Applicants must have IT-related experience demonstrating attention to detail, customer service, oral communication, problem-solving, and project management skills. At least one year of specialized experience at the GS-13 level is required. Veterans with a compensable service-connected disability of at least 10% are listed in the Highly Qualified category.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, preferably with the ServiceNow platform and ITAM product suite. The role involves developing and positioning product-specific solutions, aligning with Product Management and Engineering teams, and creating programs to train Solution Consultants and Sellers. The candidate will also contribute to ITAM solutions, assist in qualifying customer needs, and demonstrate solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Staff Pharmacist FT

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's critical importance in delivering enhanced human-centric health care. The position involves managing all aspects of the pharmacy, including patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The ideal candidate will lead with heart, displaying empathy and compassion for patients, customers, caregivers, and colleagues. They will also motivate and develop their pharmacy support staff, identify business opportunities, and implement solutions to drive growth and improve performance. Required qualifications include an active pharmacy license, no DEA exclusions, immunization certification, and no pending felony charges or convictions for criminal offenses involving controlled substances.

Commercial Real Estate Senior Lead Transaction Manager

Company: Wells Fargo

Location: Washington, DC

Posted Jan 24, 2025

Wells Fargo is seeking a CRE Lead Transaction Manager with 7+ years of Capital Markets Document Negotiation experience. The role involves strategic planning, problem-solving, and leadership. Key responsibilities include advising senior leadership, leading complex challenges, delivering long-term solutions, and managing legal agreements. The ideal candidate should have a strong understanding of lending products, loan lifecycles, and deal structures. They must be process-focused, able to prioritize tasks, and collaborate effectively with team members and senior management. A legal background is preferred. The salary range is $144,400 - $300,000.

Swim Instructor - Washington D.C.: 2024-3290

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

Headfirst Summer Camp is seeking enthusiastic and safety-conscious swim instructors for the summer. The role involves teaching swim classes to campers aged 3-12, writing progress reports to parents, and assisting in swim testing. Instructors will be responsible for implementing Headfirst's safety protocols, nurturing campers' physical, social, and emotional development, and representing the Headfirst brand. The job requires swimming proficiency, ability to work in hot outdoor conditions, and commitment to a cell-phone free policy. Experience in swim instruction is preferred but not required, as training will be provided. The compensation ranges from $12 to $17.50 per hour, and the schedule varies from late June to mid-August, with some pre-season training on select weekends.

Campus Executive Chef

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

General Manager 4 - Food

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is offering a General Manager 4 - Food position at Ingleside at Rock Creek, a serene continuing care retirement community in Washington, DC. The role involves overseeing daily dining operations, ensuring high-quality food service, implementing Sodexo systems, and driving employee engagement. The ideal candidate should have 5+ years of culinary production and dining services management experience, preferably in senior living or country club settings. Sodexo provides a competitive compensation package and comprehensive benefits, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Camp Experience Coordinator, Nationals Baseball & Softball Summer Camps: 2024-3377

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Washington Nationals are seeking a Camp Experience Coordinator for their summer baseball and softball camps. The role involves overseeing camper safety, managing communications, and ensuring a positive camp experience. The ideal candidate should have 3+ years of relevant experience, strong customer service skills, and CPR/First Aid certification. The position offers competitive pay, outdoor work, and opportunities to interact with Nationals players. The camps run from June 16th to August 15th, with locations in Washington D.C., Maryland, and Virginia.

Event Coordinator

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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