Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Camp Operations & Extended Day Coordinator - Washington D.C.: 2024-3239

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Ops & PMX Coordinator plays a crucial role in managing daily operations of a summer camp, ensuring seamless and efficient experiences for campers and families. Key responsibilities include daily parent communication, handling various camp roles, and maintaining high professionalism. The role involves collaborating with Headquarters and aftercare programs, setting up and managing carpool, and implementing safety protocols. The ideal candidate should have at least three years of relevant experience, be physically capable of handling children and outdoor tasks, and possess First Aid & CPR certification.

Senior Named Account Executive, Federal

Company: Cloudflare

Location: Washington, DC / Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned sales professional with a technical background to cover the Federal market, specifically DHS. The role involves developing and executing a comprehensive account/territory plan, driving sales, managing contract negotiations, and building strategic relationships with key accounts. The company offers competitive compensation, equity participation, and a comprehensive benefits package. Cloudflare is committed to fostering a diverse and inclusive team, and is known for its mission to build a better Internet, including initiatives like Project Galileo and 1.1.1.1.

Enterprise System Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Jan 24, 2025

The Aerospace Corporation is seeking an Enterprise System Engineer Project Engineer for a major systems acquisition program within the Imagery Programs Division. The role involves providing onsite technical support for the development of a next-generation ElectroOptical sensing system. The ideal candidate should have a Bachelor's degree in Engineering or Science, at least 7 years of progressively more responsible engineering experience, and expertise in satellite imagery processing, collection and sensor modeling, and agile software development practices. The position requires a current and active TSSCI security clearance, US citizenship, and the ability to travel approximately one week every two months. The company offers comprehensive benefits, professional growth opportunities, and an inclusive work environment.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 24, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves providing direct patient care, monitoring patients before, during, and after dialysis, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus.

Director, Customer Information Systems

Company: AdvaMed

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for a Director of Customer Information Systems in Washington, DC. The role involves managing interdepartmental and cross-functional teams, providing strategic oversight of the Salesforce platform, and ensuring best practices for configuration and integration. The incumbent will also supervise staff and contractors, foster a positive work environment, and manage complex technology projects. Key responsibilities include business analysis, project management, data analysis, and creating and managing budgets. The ideal candidate should have a Bachelor's degree, 6+ years of work experience, and expertise in Salesforce and other association systems. The salary range is $156,850 - $177,300.

FUEL CENTER/CLERK

Company: Kroger

Location: Washington, MI

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Washington, DC

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles into a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Walgreens values PTCB certification, good math and computer skills, and prior retail or Walgreens experience. The position offers competitive pay, benefits, and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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