Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Junior Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HVAC Technician II

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Jan 24, 2025

Risk Management - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 24, 2025

Fannie Mae is seeking a Risk Management - Senior Associate to work on a flexible hybrid basis from their Washington, DC or Reston, VA office. The role involves assessing and identifying potential risks, preparing analyses and reports, building relationships with business partners, and conducting RCSA/Risk Assessment Execution for HR processes. The ideal candidate will have 2 years of related experience, risk assessment and management experience, and strong analytical and communication skills. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Health Educator - Northeast Region

Company: Labcorp

Location: Washington, DC

Posted Jan 24, 2025

Labcorp, a leading provider of biometric testing services, is hiring medical professionals for event testing roles. These roles involve biometric screenings, COVID-19 testing, and temperature checks. Staff are responsible for event setup, execution, and breakdown, while providing excellent customer service. Key responsibilities include reviewing and explaining screening results, providing health recommendations, and maintaining participant records. Minimum qualifications include being a Certified Registered Dietitian with health psychology and motivational interviewing experience, passing background and drug tests, and having a friendly, professional demeanor. Full-time employees are eligible for comprehensive benefits.

Cook - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining food safety. The hourly rate is $23.30. Benefits include medical, dental, vision, and work/life resources. Aramark values employee development and offers opportunities for skill enhancement. No discrimination is practiced based on various characteristics.

Lead Teacher at Bruce-Monroe Elementary School

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers various early education and child care options. As a Lead Teacher, you'll lead, coach, and mentor less experienced teachers, implement curriculum, create a nurturing environment, and support center success. Required skills include excellent customer service, organization, and early childhood education experience. Benefits include discounted child care, medical, dental, vision, mental health support, and more. KinderCare is committed to equal opportunity employment.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 24, 2025

Classified Cyber Assurance Analyst

Company: SpaceX

Location: Washington, DC

Posted Jan 24, 2025

SpaceX is seeking a classified cyber assurance practitioner to drive its program forward, focusing on assessment, governance, and communications. The role involves assisting in the RMF A&A lifecycle process, ensuring compliance with regulatory requirements, and managing relationships with internal and external stakeholders. The successful candidate will help SpaceX deliver on customer requirements, reduce risk, and ensure mission success. The job requires a high school diploma, 3+ years of experience in cyber assurance, and a DoD IAM Level II eligibility with an active Top Secret security clearance. The compensation range is $80,000 - $115,000 for Level I and $100,000 - $135,000 for Level II, with additional benefits including stock options and comprehensive health coverage.

Personal Trainer, Wisconsin Ave

Company: Equinox

Location: Washington, DC

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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