Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Retail Food Service Director

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

Aramark Healthcare+ is hiring a Retail Food Service Director for Children's National Hospital in Washington, D.C. The role involves planning, administering, and directing retail and catering operations, ensuring compliance with standards, and leading retail managers. The salary ranges from $85,000 to $105,000, with potential bonuses. Benefits include medical, dental, vision, and work/life resources. Key responsibilities include delivering strong operational performance, driving customer satisfaction, and managing retail operations. Qualifications require multi-site Retail Food management experience, 3-5 years of management experience in Food Service, strong computer skills, and food safety knowledge.

VP, Information Security - Technology Management

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a VP of Information Security - Technology Management to set the strategic direction for cybersecurity and information security architecture across cloud, on-prem, and hybrid environments. The role involves developing cybersecurity architecture, building technology target states and roadmaps, and ensuring cybersecurity technologies remain viable, scalable, and aligned to business needs. Key responsibilities include developing the cybersecurity architecture, leading the implementation of strategies for maturing the enterprise cyber security posture, driving adoption of cyber security best practices for emerging technologies, and establishing detailed InfoSec technical integration/API architecture for security tools. The ideal candidate will have 10+ years of experience managing security architecture and tools in a cloud-native environment, strong background in IAM and credentials management solutions, and experience with AWS, Azure, and/or GCP.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

General Manager 6 - Food

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Sodexo is seeking a General Manager for a University in Suburban Maryland. The role involves overseeing day-to-day operations, delivering high-quality food service, implementing Sodexo systems, and driving employee engagement and student satisfaction. The ideal candidate should have 5 years of food service management experience, strong financial skills, leadership abilities, and a passion for customer service. Sodexo offers a competitive compensation package, comprehensive benefits, and opportunities for career growth.

Safety & First Aid Coordinator - Washington D.C.: 2024-3282

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 21, 2025

The Safety & First Aid Coordinator role at Headfirst Summer Camps involves managing all health and safety aspects for campers and staff. Responsibilities include managing medication, overseeing safety procedures, communicating updates, and safeguarding confidential information. The role requires a positive, proactive approach, with a focus on camper well-being and team collaboration. The coordinator will work with children aged 3-12, engaging them in various activities and ensuring their physical and emotional safety. They will also handle emergency medical situations, train staff, and represent the Headfirst brand to families and partners.

Senior Regional Business Manager, Site of Care - Immunology (Great Lakes) - J&J Innovative Medicine

Company: Johnson & Johnson

Location: Washington, DC

Posted Jan 21, 2025

Johnson & Johnson is recruiting for a Senior Regional Business Manager, Site of Care, to lead the Great Lakes region, encompassing Indiana, Michigan, Ohio, West Virginia, Kentucky, Washington D.C., and Pennsylvania. The role involves expanding sales of Immunology products, assessing sales opportunities, and developing strategic plans. The candidate must have a Bachelor's degree, at least five years of pharmaceutical sales experience, and strong leadership skills. The base pay range is $131,000 to $226,550, with potential for a performance bonus and company car. Johnson & Johnson values diversity, equity, and inclusion, fostering a culture of belonging and innovation.

Corporate Citizenship- Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Lead Associate for the Community Investment & Engagement (CIE) team. The role involves overseeing Year-Round Volunteerism across the organization, including enterprise-wide events and employee-led events. The individual will plan volunteer projects, manage staffing and budgets, and make presentations to inspire volunteers. They will also provide consulting guidance, design custom volunteer engagement opportunities, and manage relationships with external partners and nonprofit organizations. The position requires excellent communication skills, project management abilities, and a flexible schedule, including potential travel. A background in social impact or corporate social responsibility is beneficial.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Jan 21, 2025

Apple is seeking an Industry Development Executive for Government to provide deep technical sales consulting and support in Apple technologies and industry solutions. The role involves building a deep understanding of customers, aligning with their vision, and focusing on industry strategy with innovative solutions. The candidate should have significant experience in Government business transformation solutions, deep understanding of the Government segment, and IT knowledge in government messaging, collaboration, Wi-Fi, client management solutions, and security technologies. The role offers a base pay range between $154,700 and $233,000, along with comprehensive benefits and opportunities for continuous improvement and career advancement.

Administrative Support Worker for Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Administrative Support Worker role at Aramark involves assisting management with various administrative tasks, including data entry, filing, and customer service. The hourly rate ranges from $27.50, with potential for bonuses or commissions based on skills and qualifications. Benefits include medical, dental, vision, and work-life resources. Key responsibilities encompass mail distribution, phone answering, visitor greeting, and clerical support in accounting, payroll, and HR. Familiarity with Microsoft applications is preferred. Aramark values equal employment opportunity and non-discrimination.

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Food Service Worker role at Aramark involves assisting the manager with food preparation, maintaining cash receipts and meal records, and ensuring high standards of quality in food production and kitchen safety practices. The position offers a competitive hourly rate and comprehensive benefits programs, including medical, dental, vision, and work/life resources.

Associate BIT Engineer

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Jan 21, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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