Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Global Program Content Manager

Company: Brivo

Location: Washington DC

Posted Jan 21, 2025

Brivo is looking for a Global Program Content Manager to create engaging content for partner programs, with a focus on the API Technology Partner Program. The ideal candidate should have a deep understanding of partner ecosystems, strong writing and project management skills, and a proven track record in content creation for partner programs. The role involves content development, program management, and collaboration with cross-functional teams. Brivo offers a competitive compensation package and the opportunity to work with cutting-edge technology.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Analyst

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 21, 2025

Thomson Reuters Special Services (TRSS) is seeking an Analyst with 3+ years of research and analysis experience. The role involves performing due diligence assessments, threat management reports, and providing on-site client support. The Analyst will leverage openly available data and proprietary holdings to develop insightful products. Key responsibilities include providing well-researched analysis, engaging with project teams and clients, and demonstrating personal accountability. TRSS offers a competitive benefits package, flexible work model, and opportunities for professional growth. U.S. Citizenship is essential due to the nature of the work and required security clearance.

Program Content Manager

Company: Brivo

Location: Washington DC

Posted Jan 21, 2025

Brivo is looking for a skilled Program Content Manager to focus on content creation for partner programs, with a significant emphasis on the API Technology Partner Program. The ideal candidate should have a deep understanding of partner ecosystems, strong writing, editing, and storytelling abilities, excellent project management skills, and a passion for partner engagement and success. The role involves crafting high-impact content, supporting partner tools and resources, and collaborating with cross-functional teams to ensure program success and alignment with organizational goals. The qualifications include a Bachelor's degree, 3+ years of experience in content creation or partner program management, and a proven track record in developing content for partner positioning and marketing campaigns.

Store Manager II (Navy Yard)

Company: TD Bank

Location: Washington, DC

Posted Jan 21, 2025

Sr. BISO - Cloud

Company: Merrill

Location: Washington, DC

Posted Jan 21, 2025

Finance Operational Risk - Risk Management - Lead Associate (Open to Remote)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Finance Operational Risk - Risk Management - Lead Associate. The role involves providing expert advice on assessing and identifying potential risks, overseeing operational effectiveness, and ensuring compliance with laws and regulations. The successful candidate will act as a knowledge source, coach junior staff, and manage projects. They will also partner with Finance Business Partners on issue management and conduct RCSA/Risk Assessment Execution for Finance processes. Minimum requirements include 4 years of related experience in accounting, audit, risk assessment, risk management, or internal control, strong communication skills, and project management abilities. A Bachelor's degree in business administration, accounting, finance, information systems, or computer science is preferred. Fannie Mae offers a competitive salary and comprehensive benefits package.

RVP, Sales - Tableau (Federal)

Company: Salesforce

Location: Washington, DC

Posted Jan 21, 2025

Emergency Medicine Physician

Company: Sound Physicians

Location: Moses Lake, Washington

Posted Jan 21, 2025

Samaritan Healthcare in Moses Lake, Washington is seeking an Emergency Medicine Physician. The role offers professional growth, collaboration with a diverse team, and a strong commitment to community care. The position provides flexible scheduling, a minimum base yearly compensation of $396k, and a $50k commencement bonus. Moses Lake, known for its natural beauty and small-town charm, offers a blend of work and outdoor life.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages