Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Capital Market Transactions Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Capital Market Transactions Advisor to join their team. The role offers flexibility and the opportunity to make a meaningful impact on the future of the housing industry. The ideal candidate will have experience in financial markets, data analysis, and relationship management.

SharePoint Developer (Intermediate-Level)

Company: Link Solutions, Inc.

Location: Washington DC

Posted Jan 21, 2025

Link Solutions Inc, a certified IT services provider, is seeking an Intermediate SharePoint Developer for a US Army project at Fort Detrick, MD. The role involves designing, developing, and maintaining SharePoint solutions, workflows, lists, forms, and dashboards. The candidate must be a US Citizen with Secret Clearance, and have experience with SharePoint 2013/2016, Power Automate, and web development. The position offers growth opportunities and contributes to national security. Link Solutions provides a competitive benefits package.

RVP of Marketing Cloud Sales, SNS

Company: Salesforce

Location: Washington, DC

Posted Jan 21, 2025

Salesforce, a leading CRM company, is seeking a Regional Vice President for its subsidiary, Salesforce National Security (SNS), focusing on the US Intelligence Community and US National Security market. The role involves leading a team of account executives, generating new business, and managing client relationships. The ideal candidate should have proven experience in sales leadership, particularly in the public sector, with excellent presentation, negotiation, and coaching skills. A U.S. citizenship and Top Secret security clearance are mandatory.

Enterprise Expansion Account Executive - (Remote - DMV)

Company: Dynatrace

Location: Washington DC

Posted Jan 21, 2025

Dynatrace is seeking an Enterprise Expansion Account Executive to drive sales growth through targeted acquisition and expansion efforts across various industry segments. The role involves overseeing 7-10 existing customer accounts, nurturing relationships, and expanding partnerships. The candidate will also engage with 5-8 potential customers, introducing them to Dynatrace's offerings. Successful conversion of prospects will lead to maintaining accounts and exploring opportunities for upselling and cross-selling solutions. The role requires a minimum of one year of experience in closing enterprise software sales and a HS diploma or GED. Preferred qualifications include a successful track record in enterprise software sales, managing sales cycles within complex organizations, and proven experience in acquiring new business.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Food Service Director at Aramark is responsible for managing food services across the entire campus, developing strategic operations plans, and ensuring food safety and sanitation standards. The role involves menu planning, budgeting, and supervising staff. Benefits include comprehensive health, dental, vision, and retirement plans, with a salary range of 90k-100k. Qualifications include a bachelor's degree, at least 2-3 years of management experience, and previous food service experience. Aramark values diversity and equal employment opportunities.

Food Operations Manager 2

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Junior Asset Manager

Company: Leidos

Location: Washington, DC

Posted Jan 21, 2025

Leidos is hiring for a Junior Asset Manager role to support the FTC EUSS program in Washington, DC. The role involves managing IT assets, maintaining an accurate database, and processing various documentation. Key responsibilities include shipping/receiving IT assets, data backup and recovery, and coordinating warranty processes. The ideal candidate should have 3+ years of asset management experience, familiarity with ITSM systems like ServiceNow, and excellent communication skills. A Public Trust security clearance is required. The salary range is $55K to $67K.

Account Executive, Agentforce/Data Cloud - Public Sector & Nonprofit

Company: Salesforce

Location: Washington, DC

Posted Jan 21, 2025

Salesforce, a leading company in AI and CRM, is seeking Account Executives with a strong technical background for roles in Public Sector and/or Nonprofit. The ideal candidate will have 10+ years of enterprise sales experience, deep understanding of AI and machine learning, and expertise in modern cloud data platforms. They will drive revenue growth, foster client relationships, and showcase how Agentforce and Data Cloud solutions can transform customer engagement. The role requires excellent communication, negotiation skills, and the ability to translate technical solutions into business value.

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health is seeking a Clinical Advisor, a pharmacist role that leverages clinical skills in a managed care environment. The role involves serving as a clinical expert, providing consulting services, delivering reports, educating clients, and updating benefit elections. Success is measured by client satisfaction and revenue growth. The ideal candidate has 3+ years of managed care pharmacist experience, an active license, strong analytical skills, and proficiency in MS Office. Preferred qualifications include PBM experience, superior writing skills, and industry knowledge. The position offers a competitive pay range, comprehensive benefits, and opportunities for growth.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

Healthcare Host/Hostess

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Sodexo is seeking a Healthcare Host/Hostess for MEDSTAR WASHINGTON HOSPITAL CENTER. The role involves effectively communicating with patients, staff, and guests, delivering meal carts, aiding in meal setup, and taking inventory. The company offers a flexible work environment, training opportunities, and a comprehensive benefits package. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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