Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Information Assurance Analyst

Company: Andworx LLC

Location: Washington DC

Posted Jan 20, 2025

Andworx is seeking an Information Assurance Analyst with extensive Federal Government experience. The role involves developing and maintaining information security programs, reviewing and drafting IA policies, and ensuring compliance with DoD policies and security best practices. The ideal candidate should possess strong communication skills, relevant certifications, and US citizenship with an active DOD Secret clearance. Andworx is a collaborative team that values innovation, quality, and continuous learning.

Proposal Technical Writer/Editor

Company: Maxar Technologies

Location: Washington DC

Posted Jan 20, 2025

Maxar Technologies is seeking a Proposal Technical Writer/Editor for their US Government Services team in Herndon, VA. The role involves writing, editing, and managing various document types, contributing to proposal and documentation efforts, and managing project or program functions. The ideal candidate should have a US citizenship, TS clearance, a Bachelor's degree or equivalent experience, and 5 years of experience in writing, editing, and document management. Strong planning, time management, and communication skills are required. The base pay for this position within the Washington DC metropolitan area is $101,000 - $169,000 annually. Maxar Technologies values diversity and is an equal opportunity employer.

Data scientist with ACF Experience

Company: Radiant Digital

Location: Washington DC

Posted Jan 20, 2025

The Data Scientist role at ACF involves transforming raw data into actionable insights for supporting children and families. Key responsibilities include data exploration and preparation, model development and advanced analytics, visualization and reporting, collaboration and stakeholder engagement, data governance and compliance, and continuous improvement. Required qualifications include a degree in Data Science, Statistics, Computer Science, or a related field, 3+ years of hands-on experience in data science, machine learning, or statistical modeling, and proficiency in programming languages like Python, R, SQL. Soft skills include excellent communication, problem-solving, and collaboration abilities.

Sr. Proposal Manager

Company: Maxar Technologies

Location: Washington DC

Posted Jan 20, 2025

Maxar Technologies is seeking a Senior Proposal Manager to join their U.S. Government Services team in Herndon, VA. The successful candidate will lead cross-functional teams in designing, developing, and delivering compelling, compliant, and customer-focused proposals. The role requires an active TS security clearance, a Bachelor's degree or equivalent work experience, and 8+ years of experience managing Federal Government proposals. The position offers a comprehensive benefits package and is incentive-eligible. Maxar Technologies values diversity and is an equal opportunity employer.

Collibra - Solution Architect - 100% Remote (REF1737C)

Company: Citizant

Location: Washington DC

Posted Jan 20, 2025

Citizant, a leading provider of professional IT services to the US government, is seeking a Collibra Solution Architect or Ranger with 5-7 years of experience in data governance or data management. The role involves providing expert guidance on the design and implementation of the Collibra platform, developing data governance frameworks, and leading cross-functional teams. The company values ethical, talented, passionate, and committed A-players, offering excellent compensation, benefits, and opportunities for personal and professional development. US Citizenship is required, and an active Public Trust clearance or the ability to obtain one is necessary.

Proposal Manager- 1099

Company: Red Carrot

Location: Washington DC

Posted Jan 20, 2025

Red Carrot is seeking an experienced Proposal Manager for their business development team. The role involves managing all aspects of proposal development, collaborating with various teams, and ensuring compliance with solicitation requirements. The ideal candidate should have a Bachelor's degree in Business, Marketing, Project Management, or a related field, along with 5-10 years of experience in managing winning Federal Government proposals. Knowledge of the proposal development life cycle and excellent communication skills are required. Familiarity with FEDSIM acquisition and proposal collaboration tools is a plus.

Government Account Representative

Company: Grainger

Location: Washington DC

Posted Jan 20, 2025

Grainger, a leading industrial distributor, is seeking a Government Account Representative (GAR) for an outside sales role. The GAR will develop relationships with approximately 40-70 large government customers to achieve profitable revenue growth. The position offers a base pay compensation range of $502,000 to $753,000, with potential for higher pay based on factors like geographic location, experience, and skills. The role involves maintaining an understanding of government contracts, creating a territory plan, and growing sales using various communication channels. Grainger provides comprehensive benefits, including medical, dental, vision, life, and pet insurance, a 401k retirement plan, employee discounts, tuition reimbursement, and more. The company is committed to equal employment opportunity and fostering an inclusive environment.

Management Associate

Company: Microstrategy

Location: Washington DC

Posted Jan 20, 2025

MicroStrategy, a market leader in enterprise analytics and mobility software, is revolutionizing businesses through data-driven innovation. The company is also a pioneer in adopting Bitcoin as a key asset, outperforming every company in the S&P 500. The Management Associate Program is a two-year initiative offering top college graduates exposure and training in various departments, fostering well-rounded future leaders. The program is highly selective, targeting smart, motivated individuals with strong leadership experience and excellent communication skills.

Family Medicine – EvergreenHealth Primary Care

Company: EvergreenHealth

Location: Kirkland, Washington

Posted Jan 20, 2025

EvergreenHealth Primary Care in Kirkland, WA is inviting board-eligible/board-certified Family Medicine physicians to join their stellar team. They offer excellent benefits including medical/dental/vision, retirement program, generous compensation, growth opportunities, and a great work-life balance. The clinics are located in various cities around Seattle East Side. EvergreenHealth is a physician-led, integrated health care system serving nearly one million residents in King and Snohomish counties. Kirkland, the city where the clinics are based, is a vibrant waterfront destination with numerous outdoor recreation, art, dining, and shopping options.

Sr. AI/ML Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Jan 20, 2025

The Aerospace Corporation is seeking an innovative Sr AIML Engineer Project Engineer to work on the nation's leading research and development challenges for future ISR architectures. The role involves leading a portfolio of projects to apply Aerospace AIML expertise to support development of new capabilities for ISR architectures, exploring solutions for ensuring trust in autonomy applications, and providing guidance for development and acquisition of small satellite common ground enterprise capabilities. The ideal candidate will have a Bachelors degree in a relevant engineering, mathematics, or science field, a minimum of 8 years engineering experience, and strong interpersonal, written, and oral communication skills. This full-time position requires 100% on-site work in Chantilly, VA.

Senior Contracting Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc is a global provider of engineering systems integration services to both Government and Commercial entities. The company is dedicated to helping customers overcome challenges through innovative solutions, particularly in the transformation of the US military and the global war on terror. The job summary involves maintaining open communication with the FSIACQ Contracting Officer Division, reviewing and amending procurement requests, preparing final award documents, and conducting market research. The role also includes contract administration, document preparation, project management, market analysis, and administrative duties. The company offers a range of benefits and perks, including medical, vision, and dental plans, holiday and personal time off, 401K, life insurance, education and training assistance, incentive plans, and employee assistance programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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