Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Principal Solution Engineer - Public Sector

Company: Salesforce

Location: Washington, DC

Posted Jan 13, 2025

Salesforce, a leading company in CRM, AI, and data, is seeking a Solution Engineer for its Outsourced Service Provider (OSP) Program. The role involves partnering with clients, developing technical sales strategies, and demonstrating solutions that provide business value. The ideal candidate should have 10+ years of experience, strong communication skills, and Salesforce certifications. The position is office-flexible, requiring three days in-person at a Salesforce office. Salesforce is committed to equality and diversity, offering inclusive benefits and initiatives.

Mid Quality Assurance Engineer- TS/SCI Required

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking a Mid-Level Quality Assurance Engineer with active Top-Secret clearance for a project in Washington, DC. The role involves evaluating software functions, designing test protocols, collaborating with development teams, and reporting results. Required qualifications include proficiency in Java, JavaScript, PL/SQL, Git, Azure DevOps, SAST, unit and integration testing, automated testing, end-to-end testing, ABAC/RBAC, Windows Service Fabric, Splunk administration, Windows server administration, Agile principles, and 5+ years of QA experience. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, parental leave, learning opportunities, and wellness programs.

Information System Training Specialist (Mid) - TS/SCI REQUIRED

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is hiring a Mid Information System Training Specialist with active TS/SCI clearance for a federal government project in Washington, DC. The role involves maintaining and improving technical infrastructure, providing customer support, managing user security access, planning infrastructure upgrades, and administering systems. Required skills include Java, JavaScript, Python, SQL, and experience with various tools and cloud platforms. CGI offers competitive compensation, comprehensive insurance, and a supportive work environment.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Business Analyst

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI is hiring a Business Analyst for a Travel System role in Washington, DC. The candidate will provide Tier-1 support for ATF customers, assisting with E2 Travel system navigation, answering inquiries, and ensuring a seamless travel experience. Required qualifications include 3+ years of E2 Travel system expertise, familiarity with Federal Travel Regulation, and strong communication skills. Desired skills include knowledge of ServiceNow, Momentum ERP, and Government Finance processes.

Property Manager - Takoma

Company: Bozzuto

Location: Washington, DC

Posted Jan 12, 2025

Bozzuto is a company that values community, creativity, and customer satisfaction. They offer competitive compensation, health and wellness benefits, and opportunities for career development. The company culture is welcoming and inclusive, with a focus on delivering exceptional experiences to residents and stakeholders.

DevOps Engineer-SME

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking a DevOps Engineer-SME with active Top-Secret/SCI clearance for a large federal government project. The ideal candidate should have extensive experience in DevOps, CI/CD, and cloud services (Azure, AWS). Responsibilities include building, installing, configuring, and troubleshooting applications, deploying code, and participating in Kanban/Scrum meetings. The role requires collaboration with developers and testers, and a strong commitment to DevOps culture. US Citizenship is mandatory, and the position offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Licensed Massage Therapist, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 12, 2025

Equinox Group is a high-growth collective of lifestyle brands, including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media. They are passionate about high-performance living and invest in their own health and fitness. The company values humility, teamwork, and innovation. They are seeking a Licensed Massage Therapist to join their team, offering competitive pay, a forward-thinking work environment, and bespoke educational opportunities.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Associate Account Executive - (Washington, DC) Ethicon US LLC

Company: Johnson & Johnson

Location: Washington, DC

Posted Jan 12, 2025

Johnson & Johnson is recruiting for an Account Executive position at Ethicon US LLC in Washington, DC. The role involves selling comprehensive surgical devices and solutions, with a focus on end-to-end surgical solutions. The Account Executive will be responsible for attaining sales forecasts, building customer relations, and complying with healthcare compliance guidelines. The company offers a competitive base pay range, benefits, and time-off options. Required qualifications include a Bachelor's degree, 1+ years of relevant business experience, and a valid US driver's license.

United States National Tax Services Merger & Acquisition - Senior Manager

Company: PwC

Location: Washington, DC

Posted Jan 12, 2025

PwC's tax services team, particularly in mergers and acquisitions, offers opportunities to provide tax advice and guidance during complex business transactions. As a Senior Manager, you'll lead the creation and implementation of M&A tax strategies, guide large projects, innovate processes, and interact with clients at a senior level. The role requires a Bachelor's Degree, 5 years of experience, and preferably a Juris Doctorate. PwC values diversity, inclusivity, and professional standards, offering competitive compensation and benefits.

Clinic Nurse - Oncology / Infusion (Longview / OnCall)

Company: Kaiser Permanente

Location: Longview, Washington

Posted Jan 12, 2025

The RN role at Kaiser Permanente involves delivering quality healthcare to patients, participating in healthcare teams, and adhering to the organization's mission and values. Responsibilities include providing nursing services, utilizing the nursing process, and demonstrating ethical and legal behavior. The RN must show commitment to the KP Promise, utilize critical thinking for problem-solving, and provide culturally sensitive care. They should also demonstrate technological literacy, participate in ongoing education, and maintain effective communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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