Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Software Developer-Jr.

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking a Jr.-Level Software Developer with active Top-Secret/SCI clearance for a project in Washington DC. The role involves leading Agile software development, system integration, and testing. Required skills include Java, JavaScript, Python, SQL, and experience with various tools like GitLab, JIRA, Jenkins, and cloud platforms like AWS and Azure. CGI offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is offering a 3rd year pharmacy intern role with significant responsibilities, including ensuring patient safety, managing pharmacy operations, and leading with empathy. The role requires strong communication skills, immunization eligibility, and proficiency in Microsoft Office Suite. The company is committed to improving health care and values fresh ideas and unique contributions.

(USA) Overnight Stocking Coach

Company: Walmart

Location: Washington, DC

Posted Jan 12, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging. The role requires respect for individuals, integrity, customer focus, and a strive for excellence.

Account Executive I - Advanced Hemostasis and Healing (Washington, DC), Ethicon US LLC

Company: Johnson & Johnson

Location: Washington, DC

Posted Jan 12, 2025

Johnson & Johnson is recruiting for an Account Executive position in Washington, DC, focusing on surgical devices and solutions. The role involves selling surgical solutions to surgeons and hospital decision makers, with a focus on hemostasis and wound closure platforms. The company values diversity, equity, and inclusion, and offers a comprehensive benefits package.

Application Developer (SME)- TS/SCI Required

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI is seeking a skilled Application Developer (SME) for a mission-critical project, offering opportunities for growth and impact. The role involves leading technology assignments, designing software tools, and collaborating with cross-functional teams. Required qualifications include IT management experience, domain knowledge, and expertise in various programming languages, cloud platforms, and SDLC support. CGI offers competitive compensation, comprehensive benefits, and a culture of ownership and respect.

IT Specialist (Sr.) - TOP SECRET REQUIRED

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

The job posting is for a Sr. IT Specialist with active Top Secret clearance to support a federal government project in Washington, DC. The role involves working in an agile environment, engaging with clients, creating test cases, and managing computer systems and networks. CGI Federal offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Site Director at Edgewood Elementary Campus

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 12, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Site Director. The role involves leading a team of teachers to create engaging classroom experiences, ensuring operational standards, partnering with families, and cultivating positive relationships. The ideal candidate should have at least one year of teaching experience, a passion for children, strong organizational skills, and the ability to build relationships. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

General Manager 4 - Food and Nutrition Services

Company: Sodexo

Location: Washington, DC

Posted Jan 12, 2025

Sodexo is seeking a General Manager for MedStar Georgetown University Hospital in Washington, DC. The position requires an experienced leader with a passion for innovation and patient services. Sodexo offers a comprehensive benefits package and opportunities for career growth.

Vice President, Legal

Company: Zendesk

Location: Washington, DC

Posted Jan 12, 2025

Zendesk is hiring a Vice President of Global Employment Legal to lead their global employment legal function. The role requires a JD, active US state bar membership, and 15+ years of employment law experience. The successful candidate will develop and execute global employment legal strategy, ensure compliance with international laws, and collaborate with HR on workplace policies. They will also manage outside counsel, oversee a team, and provide legal support on labor relations. The role offers a competitive base salary range of $261,000.00-$391,000.00, and Zendesk is committed to fostering global diversity, equity, and inclusion.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is a company that focuses on transforming healthcare for customers and creating a great workplace. Pharmacy Technicians play a critical role in delivering operational and service excellence, ensuring prescriptions are filled accurately and providing caring service to patients. The company offers a comprehensive benefits package and opportunities for growth and development.

LOA Case Manager I

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is dedicated to delivering human-centric health care, emphasizing empathy and care for colleagues. The Case Manager, Enterprise Absence Management role involves administering leave policies, utilizing the myLeave system, and ensuring compliance with federal and state regulations. The position requires strong customer service skills, organizational abilities, and proficiency in MS Office. The pay range is $18.50 - $42.35, with additional benefits including medical, dental, vision, retirement savings plan, and well-being programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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