Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

PT Sale Associate

Company: Trek Bicycle

Location: Washington DC

Posted Dec 29, 2024

Trek is an awesome place to work with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Come join us!

DevOps Engineer Int (Product Development)

Company: Blue Yonder

Location: Washington DC

Posted Dec 29, 2024

The job posting is for a software engineer position at Blue Yonder, a leading AI-driven global supply chain solutions software product company. The ideal candidate should have 3-4 years of experience in CICD, automation, and scripting in a Windows environment. The role involves working within the Product Development sphere, providing technical expertise, setting up and administering tools, and solving complex technical problems. The company offers a comprehensive benefits package, flexible time off, and a commitment to fostering an inclusive environment.

Senior Lead Software Engineer, Tech Lead- Full Stack (Java, AWS)

Company: Capital One

Location: Washington DC

Posted Dec 28, 2024

Capital One is seeking a Senior Lead Software Engineer to lead a portfolio of technology projects and a team of developers. The role involves staying on top of tech trends, collaborating with digital product managers, and utilizing various programming languages and AWS tools. The ideal candidate should have at least 6 years of experience in software engineering, with a bachelor's degree. Preferred qualifications include a master's degree, 9+ years of experience in JavaScript, Java, TypeScript, SQL, Python, or Go, and 4+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service.

Windows Cloud Systems Engineer (Expert)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 30, 2024

BAE Systems is seeking a Midlevel engineer to support and troubleshoot Windows 10 and up desktop operating systems, Microsoft Azure Active Directory and Group Policy, Microsoft Defender, Windows Server 2019 technologies, Rapid 7 scans, and other related systems. The candidate must have at least 11 years of relevant experience and a Bachelor's Degree. The position offers a full-time salary range of $140,690 to $239,140 and various employee benefits.

Product Manager - Sales

Company: GEICO

Location: Washington DC

Posted Dec 28, 2024

GEICO is looking for a customer-obsessed and results-oriented individual to join their growing product team as a hybrid role with locations in Washington DC, Fredericksburg VA, San Jose, San Francisco CA, Seattle WA. The ideal candidate should be experienced, energetic, and have a strong understanding of frontend experience capabilities and downstream services. They should be able to work crossfunctionally, synthesize information, own and prioritize the long-term product roadmap, and influence stakeholders. The role offers a competitive salary and benefits package.

Senior Value Engineer - US Public Sector Lead

Company: Cribl

Location: Washington DC

Posted Dec 29, 2024

Cribl is a serious company that values collaboration, curiosity, and customer focus. They are growing rapidly and looking for motivated team members to join their remote-first company. The role of Senior Value Engineer - US Public Sector Lead involves supporting the sales and GTM organization, engaging customers to explore business value, and driving value selling across the GTM organization.

Receptionist

Company: Epiq

Location: Washington DC

Posted Dec 30, 2024

The text expresses a positive sentiment about working at a company where people genuinely believe in their work. The job description mentions a receptionist role with various responsibilities, including working with clients, answering calls, and maintaining a neat desk. The company offers competitive compensation, benefits, and a supportive work environment. It is committed to equal employment opportunities and diversity.

Process and Systems Compliance Auditor

Company: ICF

Location: Washington DC

Posted Dec 30, 2024

The text describes a job posting for a Process and Systems Compliance Auditor at ICF. The role involves supporting internal controls to mitigate fraud risks, assessing and monitoring internal controls, and providing governance of user access security for the ICF system. The ideal candidate should have public accounting and large public company experience, strong organizational and communication skills, and the ability to work with program teams and peers in other departments. The position offers a competitive salary, benefits, and opportunities for growth.

Senior Java Engineer - AVP - JERSEY CITY

Company: Citi

Location: Washington DC

Posted Dec 29, 2024

The Senior Java Engineer role is a hands-on technical development position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The role is in a critical Risk and Finance group responsible for data applications that serve multiple use cases for Market Risk, Credit Risk, Price Risk, and Control Finance FO and internal reconciliations functions. The aim is to ensure critical software development in delivering towards the convergence strategy forward.

Lead/Senior Tech

Company: Bridgestone Americas

Location: Washington DC

Posted Dec 29, 2024

Bridgestone Retail Operations is a place to build a career with a focus on serving society with superior quality. They offer competitive pay, formal training, performance incentives, paid vacation, healthcare packages, and a 401k plan. They value diversity and offer continuous training and mentorship. The Senior Technician position requires technical expertise, leadership, and mentoring skills. They offer a performance-based compensation model and continuous onboarding. They are committed to corporate social responsibility and offer a supportive and engaging work environment.

Director, Product Management - Enterprise Consumer Platforms

Company: Capital One

Location: Washington DC

Posted Dec 28, 2024

The text describes a high-level position at Capital One, Director Product Management, in their Enterprise Consumer Platforms department. The role involves delivering transformative customer experiences, building platforms, creating engaging digital experiences, and shaping the customer experience strategy. The ideal candidate should be intellectually curious, a communicator and influencer, a doer, passionate about customers, a learner, and a team player with at least 7 years of experience in digital product management and a bachelor's degree.

Equity Research Analyst (Generalist)

Company: Sands Capital

Location: Washington DC

Posted Dec 30, 2024

Sands Capital is seeking a Research Analyst with strong domain expertise in Consumer, Industrial, and Technology sectors to join their Investment Team. The role involves identifying and recommending businesses that meet Sands Capital's six investment criteria. The ideal candidate should have 7+ years of investment experience, deep domain expertise, a strong investing track record, and highly effective communication skills. The position is based in Arlington, Virginia, with a hybrid schedule of 23 days per week in-office on Tuesdays and Wednesdays.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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