Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Performance Improvement Engineer

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 30, 2024

Steel Point Solutions is seeking a Performance Improvement Engineer to join their Navy team. The role involves developing, deploying, and executing problem-solving and process improvement training that aligns with organizational goals. The required qualifications include a Secret Clearance, a Bachelor's degree in a relevant field, and at least 3+ years of experience in data analytics, process improvement, strategic planning, and program design. The company offers a comprehensive benefits package and the salary range is $135,000 - $166,000 USD.

Finance and Contract Support Specialist

Company: Link Solutions, Inc.

Location: Washington DC

Posted Dec 30, 2024

Link Solutions Inc is a company that provides reliable and effective Information Technology services to government clients. They offer a range of services including Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services. The company is quality and compliance-focused, with certifications such as ISO 9001:2008, ISO 20000:2018, and ISO 27001:2013. The job description involves contract administration and staff accountant support duties, as well as financial management. The qualifications required include a Bachelor's degree in Finance or Accounting, or at least 5 years of hands-on experience supporting small or medium-sized business finance and accounting operations for US Government Contractors. The company is an Equal Opportunity Employer and participates in the EVerify Employment Verification Program.

Legal Administrative Assistant

Company: Crowell & Moring

Location: Washington DC

Posted Dec 31, 2024

The job description is for a Legal Administrative Assistant position at Crowell amp Moring LLP. The role involves providing entry-level administrative support and customer service to attorneys, legal secretaries, and assigned practice groups. The assistant will be responsible for greeting callers, receiving and screening telephone calls, inputting and finalizing attorney time into the timekeeping system, preparing travel and expense reimbursements, and performing other administrative tasks.

Senior Consultant - SHAREPOINT DEVELOPER (POWER APPS, POWER AUTOMATE, AND AGILE DEVELOPMENT)

Company: Dynamo Technologies

Location: Washington DC

Posted Dec 30, 2024

Dynamo is seeking a highly skilled SharePoint Developer with expertise in Power Apps, Power Automate, Azure SQL, and Agile Development methodologies. The role involves designing, developing, and maintaining advanced SharePoint solutions, Power Apps applications, Power Automate flows, and SharePoint-based collaboration tools. The Developer will work closely with stakeholders, conduct thorough testing and optimization, and provide training and support to end-users.

Staff Accountant - Junior Level

Company: Global Guardian

Location: Washington DC

Posted Dec 30, 2024

Global Guardian is a leading provider of emergency medical and security solutions for corporations and individuals. With 24/7 Operations Centers in Charlotte, NC and McLean, VA, they identify, monitor, and respond to threats and emergencies worldwide. Their world-class professionals have extensive experience in intelligence community, military special operations, and federal law enforcement. They offer employees growth opportunities and have managed crises in the worst environments.

Senior Software Engineer

Company: Leidos

Location: Washington DC

Posted Dec 30, 2024

Leidos is seeking a Senior Software Engineer to work on design development and hardware-software integration in Arlington VA for the Electronic Warfare Division. The successful candidate will be responsible for contributing to the design and development of advanced systems, building software products that utilize third-party mathematics and communication libraries, and integrating software into third-party software frameworks and architectures. The ideal candidate should have a Bachelor's Degree in Computer Engineering, Electrical Engineering, or Computer Science, 12+ years of software development experience, and an active Secret clearance with the ability to obtain a TSSCI level clearance.

Process Improvement Analyst

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 30, 2024

Steel Point Solutions is seeking a Performance Improvement Analyst to support Navy P2P and NPIER initiatives. The role involves developing a process to assess effectiveness, coordinating and collecting command status, and utilizing surveys to gather feedback. Required qualifications include a Secret Clearance, Bachelor's degree, at least five years of experience, and proficiency in higher level analytics. The company offers a comprehensive benefits package and the salary range is $80,000 - $111,000 USD.

Systems Engineer

Company: Nexxen

Location: Washington DC

Posted Dec 30, 2024

Nexxen is a company that empowers advertisers, agencies, publishers, and broadcasters to utilize data and advanced TV in meaningful ways. They offer a flexible and unified technology stack, including a demand-side platform (DSP) and supply-side platform (SSP) with the Nexxen Data Platform at its core. The company has a global footprint and values diversity, inclusivity, and collaboration. They prioritize customer needs, continuous improvement, and innovation. The Engineering team in Northern Virginia is looking for a Systems Engineer with experience in large-scale Linux environments, excellent troubleshooting skills, and familiarity with configuration management tools like Ansible. The role offers a minimum and maximum full-time annual base salary of $120,000 - $150,000, depending on various factors.

Reconciliation Specialist

Company: Hive Group LLC

Location: Washington DC

Posted Dec 30, 2024

Hive Group is seeking a Reconciliation Specialist with 4+ years of federal contracting experience to support and contract and compliance reporting for a private industry client. The ideal candidate should have a great attitude, keen eye for detail, and be willing to think outside the box in a fast-paced environment. Experience with government contracts and finance is highly desired. The position involves supporting postaward contract management, interface with corporate business functional teams, and ensuring compliance with all company and government regulations.

Senior Strategist, Partnership

Company: ATPCO

Location: Washington DC

Posted Dec 30, 2024

ATPCO is a foundation for flight shopping, providing pricing and retailing data tools and services to airlines, global distribution systems, sales channels, and technology companies. They link the airline community together, collaborating to develop industry standards and end-to-end technology solutions. ATPCO's solutions work seamlessly across existing, new, and evolving technologies and methods. They have been supporting air travel for over 55 years and are seeking a Senior Strategist Partnerships to expand their partnership portfolio and grow technical and commercial capabilities.

Senior DevOps Engineer

Company: Bixal

Location: Washington DC

Posted Dec 30, 2024

Bixal is seeking a Senior DevOps Engineer to join their dynamic team. The role is a full-time position with a defined performance period of up to three years. The candidate will provide support to Application Development and Design teams, help ensure reliability and security, and support developers by enabling them to code quickly via automation, continuous integration, and modern open-source tools.

Storage Engineer

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 31, 2024

BAE Systems is seeking a senior-level Storage SANNAS systems integration engineer with extensive experience in Cloud Storage and SANNAS engineering. The position requires living near Washington DC and working on-site at least once a week. Required education includes a bachelor's degree in a technical engineering or scientific field and ITIL Foundations certification. The job offers a full-time salary range of $126,610 to $215,270 and various employee benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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