Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Bloomberg Economics - Asia Geoeconomics Analyst

Company: Bloomberg LP

Location: Washington, DC

Posted Dec 20, 2024

Bloomberg Economics is seeking an experienced East Asia expert to join their dynamic research team. The role involves analyzing geopolitical events in East Asia and their economic implications, developing data sets and models, and providing insights to inform decisions across markets and industries. The ideal candidate should have 8+ years of relevant experience, a degree in a related field, strong writing and communication skills, and proficiency in English. Additional skills such as knowledge of Chinese or other regional languages, experience in government or international institutions, and expertise in critical technologies are highly valued. The position offers a competitive salary range of $130,000 - $185,000 annually, comprehensive benefits, and opportunities for professional growth.

Sr. Customer Assistance Representative - Union Station

Company: Enterprise Mobility

Location: Washington, DC

Posted Dec 20, 2024

Enterprise Mobility is hiring for a Full Time Customer Assistance Representative Sr (CAR Sr) position. The role involves providing high-level customer service, assisting both internal and external customers, and supporting branch and rental needs. The position offers a competitive hourly wage, benefits, and training. Responsibilities include handling calls, meeting and greeting customers, processing returns, and performing administrative tasks.

Client Service Associate

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A fast-growing company, previously a startup, is hiring Client Service Associates in Mclean. The role involves resolving client inquiries through various channels, assisting with account setup, monitoring compliance, and handling sensitive information. The company offers a collaborative office environment, catered lunch twice weekly, and a starting pay of $17/hr with potential increases. Permanent employment is possible after a 3-4 month evaluation period.

Carpenter

Company: Other Agencies and Independent Organizations - Federal Reserve System--Board of Governors

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Carpenter's role involves constructing, erecting, installing, and repairing structures, requiring five years of specialized experience and knowledge of carpentry methods and techniques. The position necessitates reading blueprints, using manual or power tools, and sometimes lifting up to 50 pounds. Effective communication skills are required as the Carpenter interacts with all staff levels. The job is physically demanding, often involving bending, kneeling, stooping, and working in uncomfortable positions. It's a full-time, on-site position in Washington DC, with potential exposure to weather conditions and woodworking hazards.

Personal Banker - Union Market

Company: PNC

Location: Washington, DC

Posted Dec 20, 2024

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. The Personal Banker role in a Traditional Branch involves strengthening customer relationships, engaging in sales conversations, and identifying appropriate financial solutions. The position is based in Washington, DC at the Union Market branch. Key responsibilities include acquiring and deepening the branch customer base, managing customer experiences, collaborating with ecosystem partners, and driving proactive sales conversations. Successful candidates should possess skills in accountability, banking, client loyalty, customer experience, and leveraging technology. No degree is required, but related experience or product knowledge is preferred. PNC offers a comprehensive range of benefits and incentives.

Weekend Daytime Concierge (Sat & Sun, 7a-3p)

Company: Bozzuto

Location: Washington, DC

Posted Dec 20, 2024

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. The Resident Concierge role is key in creating stellar first impressions, building relationships, and fostering a sense of community. The position requires 2+ years of hospitality or retail experience, strong communication skills, and an ability to lift up to 25 pounds. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement, fostering a diverse and inclusive workplace.

Clinical Nurse Manager, Surgery

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Dec 20, 2024

The job description outlines the role of managing clinical care operations for an MFA practice group. Key responsibilities include overseeing staff utilization, scheduling, and productivity, as well as reviewing and screening non-physician clinical staff. The role also involves developing training programs, clinical policies, and quality improvement initiatives. A Master's degree in Nursing, current RN license, and at least 4 years of nursing experience, including 2+ years of clinical management/supervisory experience, are required. The position is part of the George Washington MFA, a leading healthcare provider in the DC metro region with strong ties to GW School of Medicine and Health Sciences.

Field CTO

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 20, 2024

ServiceNow is a company that makes technology work for everyone, with a focus on innovation and customer satisfaction. They offer a range of job opportunities, including Enterprise Architect roles, which involve working with customers to identify pain points and opportunities to deliver value. The company values diversity and inclusion, and offers competitive compensation and benefits packages.

Network Security Engineer

Company: Merrill

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is seeking a Network Security Engineer with 5+ years of experience in Network or Cloud Security. The role involves serving as a subject matter expert, designing and implementing security systems, and driving complex technical projects. Key responsibilities include overseeing major engineering milestones, identifying risks, and mentoring team members. The position offers a competitive salary range of USD 98,400.00 - 160,800.00 per year, along with benefits and potential discretionary incentives. The company values a diverse and inclusive workplace, focusing on teammate wellness, and community impact.

Sr. Consultant

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The Associate position focuses on supporting the client's Enterprise Lead Solution, maintaining and improving real-time systems, and developing data-rich reports to measure dealership performance.

Leasing Consultant

Company: Bozzuto

Location: Washington, DC

Posted Dec 20, 2024

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. They value creativity, concern, passion, and the pursuit of perfection. As a Sales & Marketing Associate, one's primary responsibilities include converting leads into community tours, conducting personalized tours, building brand loyalty, and generating awareness via social media. The role requires a customer-focused mentality, excellent communication skills, proficiency in social media, and a sharp professional appearance.

Business Manager, Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Dec 20, 2024

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. This role offers a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages