Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking an Industry Development Executive for Government to join their sales team. The role involves understanding customers' needs, advising on Apple solutions, and driving business transformation. The candidate should have extensive experience in government business transformation and a deep understanding of the government segment. Key responsibilities include building industry strategies, improving customer experience, and collaborating with various Apple teams. The role offers a competitive base pay range of $154,700 to $233,000, along with benefits and stock programs. Apple is committed to inclusion and diversity.

Food Service Worker Lead - DC Public Schools - Cluster 2

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark is hiring Food Service Workers for a position that involves food preparation, serving, and maintaining cleanliness. The role offers a competitive hourly rate of $18.75 and comprehensive benefits including medical, dental, vision, and work-life resources. Key responsibilities include food prep, portioning, serving customers, and ensuring a clean work environment. Essential qualifications are strong interpersonal skills, leadership, teamwork, and food service experience. The role requires physical demands and may involve wearing uniforms and PPE.

Outside Sales Representative

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

AmeriPro Roofing is hiring Outside Sales Representatives in Maryland. The role involves educating homeowners about storm damage benefits for roofing, siding, and gutter projects. The company offers competitive compensation, including draw against commission, commission on approved sales, vehicle allowance, and full insurance benefits. Key responsibilities include prospecting, qualifying, and closing sales, conducting property inspections, and managing relationships with homeowners. Qualifications include 2+ years of full-cycle sales experience, reliable vehicle, excellent communication skills, and a valid driver's license.

Business Development Associate

Company: EVERFI

Location: Washington, DC

Posted Dec 20, 2024

EVERFI, a technology company founded in 2008, focuses on social impact through education, addressing issues like financial wellness and mental health. The company has reached over 41 million learners globally and has received recognition from Fast Company and Fortune Magazine. EVERFI is backed by prominent investors including Jeff Bezos and Eric Schmidt. The Business Development Associate role supports the Enterprise Revenue Team to maximize new logo acquisition and upsell to current customers, facilitating sales processes and contributing to EVERFI's revenue goals.

Traffic Attendant (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Dec 20, 2024

The Kennedy Center, located in Washington D.C., is the nation's cultural center and a memorial to President John F. Kennedy. It hosts performances across all genres and is home to the Washington National Opera and National Symphony Orchestra. The Center values fostering belonging and empowerment among its employees, promoting diversity and inclusivity. It offers a comprehensive range of benefits and encourages career growth. The Traffic Attendant position involves directing traffic, assisting customers, and ensuring smooth operations at the Center.

Director, Product Marketing - CUDA-X

Company: NVIDIA

Location: Washington, DC

Posted Dec 20, 2024

NVIDIA is seeking a marketing leader to join their team, focusing on acceleration libraries for diverse domains including quantum computing. The role involves crafting messaging, positioning, and creating assets to communicate product value. The ideal candidate should have a technical, positioning, and communication skill blend, with a passion for groundbreaking technology. Required qualifications include a degree in relevant fields and extensive product marketing experience. Familiarity with customer insights, competitive intelligence, and market research is a plus.

A2L Graduate Program 2025 -Facilities Manager/ Assoc. Custodial Manager-DC Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark's Accelerate to Leadership (A2L) Program is a year-long development program for recent college graduates, offering work experience, mentorship, and professional training across various business areas. Selected candidates take on leadership roles, receive structured development, and have opportunities to grow and impact lives across diverse industries. The program emphasizes service, inclusion, and shared prosperity, with a salary range of $55,000 to $60,000, plus potential bonuses or commissions. Benefits include medical, dental, vision, retirement plans, and paid leave. Key responsibilities involve training employees, ensuring safety, managing teams, and maintaining compliance with regulations. Preferred qualifications include degrees or experience in hospitality, customer service, or related fields, along with strong communication and leadership skills.

Client Service Associate

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A growing company, recognized by Forbes, is hiring Client Service Associates in Mclean. The role involves resolving client inquiries via phone, email, and live chat, setting up client accounts, ensuring compliance, and handling sensitive information. The position offers a catered lunch twice a week, a collaborative office environment, and a pay starting at $17/hr with potential increases. There's an opportunity to become a permanent team member after a 30-day evaluation.

Class A Associate Driver

Company: Coca-Cola

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a full-time position as a delivery driver in Washington, DC, offering a pay rate of $28.00 per hour, full benefits, and 401k with employer match. The role involves operating company equipment safely, delivering products to customers, and providing excellent customer service. After six months, career advancement opportunities are available.

SP - Associate Broker

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

CBRE offers an exciting career opportunity as a SP-Associate, focusing on developing business, marketing commercial real estate properties, and negotiating leasing terms. Key responsibilities include securing new business, providing clients with market information, preparing property data, and assisting in transactions. The role requires a Bachelor's Degree, a DC Real Estate License, and proficiency in Microsoft Office. CBRE provides comprehensive benefits, career growth, and a supportive environment. The company values diversity and equal opportunity.

Information Technology Specialist (Data Management), CG-2210-13 (FPL: CG-14)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Legal Division's Legal Information Technology Unit, responsible for providing IT services. The role requires U.S. citizenship, a background investigation, and completion of a confidential financial disclosure. Specialized experience is needed in safeguarding data, designing data visualizations, and using project management methodologies. IT-related experience is also required, demonstrating skills in attention to detail, customer service, oral communication, and problem-solving. Eligibility for ICTAP is possible with a score of 80 or higher. The selected candidate will report to their duty station two days a week and may undergo a probationary period. A comprehensive benefits package is offered.

Information Technology Specialist, CG-2210-12 (FPL: CG-13)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Legal Division's Legal Information Technology Unit, responsible for providing comprehensive IT services. The role requires U.S. citizenship, a minimum background investigation, and specialized experience in delivering IT solutions using project management methodologies. Essential competencies include attention to detail, customer service, oral communication, and problem-solving skills. The position may involve a probationary period and two days of in-office work per week. Benefits include a comprehensive package, some of which are competitive in both private and public sectors.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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