Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is offering a 3rd year pharmacy intern role with significant responsibilities, including ensuring patient safety, managing pharmacy operations, and leading with empathy. The role requires strong communication skills, relevant work experience, and valid intern/technician licensure. The intern will be part of a team dedicated to improving healthcare and delivering exceptional patient care.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Nurse Assistant - ON CALL Capitol Hill

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 19, 2024

The job involves providing patient care, including tasks like bathing, feeding, and dressing patients. The role requires a minimum of one year of customer service experience in a health care setting or direct patient care experience. A High School Diploma or GED is required, along with a Registered Nursing Assistant (Washington) or Nursing Assistant Certificate (Washington) at hire. A valid driver's license and Basic Life Support certification are also necessary. The role includes maintaining cleanliness of the patient's care environment and participating in patient care planning and interdisciplinary meetings.

DC Customer Stylist

Company: MM.LaFleur

Location: Washington, DC

Posted Dec 19, 2024

M.M.LaFleur is a female-founded womenswear company based in New York City, dedicated to empowering modern women through practical, comfortable, and beautiful clothing. They aim to revolutionize the shopping experience with hyper-personalized customer service. The Customer Stylist role in their Washington, D.C. Georgetown store involves driving sales, building customer relationships, and providing top-tier advice and product recommendations. The ideal candidate is passionate about the brand, goal-oriented, and has fashion and sales experience.

Teachers at Glover Park KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 19, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with a supportive environment and opportunities for career growth. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Senior Partnerships Manager- Global Partner Accounts

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

Thomson Reuters' Partnerships & Alliances team is expanding its Global Partner Accounts Team to strengthen collaboration with strategic partners worldwide. The Senior Partnerships Manager- Global Partner Accounts role involves managing and expanding critical global partner accounts, ensuring operational excellence, and driving transformative opportunities. The ideal candidate should have extensive experience in Partner & Alliance Management, strong project management skills, and a deep understanding of the AI and software technology landscape.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3351)

Company: Target

Location: Washington, DC

Posted Dec 19, 2024

Target offers flexible on-demand work with a pay range of $17.75 - $26.65 USD per hour. On-demand team members can create their own schedules by picking up shifts via the myTime mobile app. Regular attendance is required, with shifts needed every 4 weeks. The role involves providing exceptional guest service, maintaining store appearance, and handling various tasks such as cashiering, stocking, and price accuracy. Target values team members' growth and offers training. Essential skills include focus in a fast-paced environment, communication, and physical capabilities like lifting up to 44 pounds.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3320)

Company: Target

Location: Washington, DC

Posted Dec 19, 2024

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they prefer. The role involves picking up shifts via a mobile app and requires active engagement, including responding to communication attempts. Regular attendance is necessary, with a minimum of one shift every 4 weeks. The Small Format Team Member role involves various responsibilities such as providing exceptional guest service, maintaining store appearance, and executing daily tasks. Key skills required include the ability to work in a fast-paced environment, strong communication, and teamwork. Benefits include competitive pay, flexible schedules, and opportunities for career growth.

Supply Chain Communication & Change Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is seeking a Change Management and Communication Specialist to support the Senior Director/Chief of Staff in adapting Supply Chain initiatives. The role involves executing communication strategies, facilitating leadership alignment, collaborating with key partners, identifying business needs, measuring success, developing communication content, and promoting continuous improvement. The ideal candidate should have 2+ years of project management experience, proficiency in Microsoft Office tools, and up to 10% travel. Preferred qualifications include direct experience in supply chain operations, familiarity with change management methodologies, exceptional communication skills, and the ability to influence without authority.

Senior Enterprise Account Executive-Tax/Trade

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

This remote-based position in Dallas, TX involves developing account plans for new and existing accounts, prospecting new customers, and closing full solution sales to corporate customers. The role requires managing a list of major accounts, meeting or exceeding revenue targets, collaborating with cross-functional teams, and building strong relationships with key decision-makers. The ideal candidate should have a proven track record in selling complex software solutions to large enterprises, possess a growth mindset, and be skilled in leading detailed sales processes. The company offers comprehensive benefits, a globally recognized culture, learning and development opportunities, and a purpose-driven work environment.

Director, Federal Government Affairs

Company: Walmart

Location: Washington, DC

Posted Dec 19, 2024

The Director, Federal Government Affairs, will be based in Washington, DC and play a crucial role in developing and maintaining relationships with Democratic stakeholders at the federal level. The ideal candidate should have a history of working with diverse stakeholders and will act as an advocate for the company, contributing to stakeholder engagement efforts. Responsibilities include providing input on legislative proposals, drafting testimony for Congressional hearings, and engaging with senior executive branch officials, members of Congress, and foreign ambassadors. The role requires ensuring alignment of Walmart's corporate goals with government policy, representing the company's positions with internal and external groups, and collaborating on messaging and media strategies. The candidate should have at least 7 years of experience on Capitol Hill or in public policy, with a strong track record, creative vision, and excellent communication skills.

Grocery Clerk

Company: Kroger

Location: Washington, MI

Posted Dec 19, 2024

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and embodying the company's core values. Responsibilities include helping customers discover new products, informing them of specials, ensuring product freshness, stocking and inventory management, adhering to food safety regulations, and promoting a safe work environment. The ideal candidate should have customer service skills, effective communication, and basic math knowledge. Kroger values its employees, offering growth opportunities and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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