Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Network Security Engineer

Company: Bank of America

Location: Washington, DC

Posted Dec 19, 2024

Bank of America is seeking a Network Security Engineer with 5+ years of experience in Network or Cloud Security. The role involves serving as a subject matter expert, designing and implementing security systems, and driving complex technical projects. Key responsibilities include overseeing major engineering milestones, identifying risks, and mentoring team members. The position offers a competitive salary range of USD 98,400.00 - 160,800.00 per year, along with benefits and potential discretionary incentives. The company values a diverse and inclusive workplace, focusing on teammate wellness, and community impact.

Overnight Quality Control Clerk for Amtrak - Washington DC Union Station

Company: Aramark

Location: Washington, DC

Posted Dec 19, 2024

The QC/WIMS Clerk role at Aramark involves processing transactions, conducting Quality Assurance for product orders, and delivering excellent customer service. The hourly rate is $21.00, with potential for adjustments based on skills, experience, and market factors. Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Responsibilities encompass data entry, QA verification audits, problem-solving, and assisting with purchasing processes. Key qualifications include strong communication skills, ability to work in a fast-paced environment, basic computer skills, and team collaboration. The role requires flexibility for rotating schedules and physical demands such as lifting up to 50 pounds.

Cybersecurity Exercise Planner

Company: Bank of America

Location: Washington, DC

Posted Dec 19, 2024

Bank of America offers a job opportunity for a Cyber Exercise Planner. The role involves designing, executing, and facilitating cyber-focused exercises to improve the bank's strategic framework and reduce risk. The planner will work in a dynamic environment, collaborate across organizational lines, and receive broad exposure to various units and leadership levels. Required skills include problem-solving, cybersecurity proficiency, facilitation, communication, people skills, data capture & analysis, and risk management.

Financial Analyst - Georgetown University Dining

Company: Aramark

Location: Washington, DC

Posted Dec 19, 2024

Aramark is seeking a Financial Analyst with 2-3 years of experience in accounts payable/accounts receivable, payroll, guest ledger/city ledger, and profit and loss. The role involves providing analytical support, preparing financial reviews, managing accounting office functions, and supervising cash disbursements, payroll, cash receipts, and general ledger accounting. The salary range is $62,000-$78,000, with additional benefits including medical, dental, vision, retirement savings plans, and paid days off. Aramark emphasizes a diverse environment, client service, and professional growth.

Deputy Program Manager

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

Leidos Digital Solutions, Inc. (LDSI) is seeking a Deputy Program Manager. The role involves managing projects, capturing requirements, tracking and reporting on status, and ensuring efficient execution. Key responsibilities include managing a proprietary CRM database, preparing documentation, and assisting with process improvements. The ideal candidate will have a Bachelor's degree, project management skills, strong organizational abilities, proficiency in M365 Office applications, and advanced Excel skills. Familiarity with web-based CRM software, IT concepts, and networking principles is beneficial. Excellent communication skills and the ability to work independently or in a team are required. Leidos offers career advancement, growth opportunities, and a supportive work-life balance.

Resident Manager

Company: Bozzuto

Location: Washington, DC

Posted Dec 19, 2024

Bozzuto is a company that values community, inclusivity, and professional growth. They strive to deliver exceptional experiences to all stakeholders, including associates. The Residential Manager role involves managing renewals, leasing, resident retention, and property operations. The ideal candidate should have a BA/BS degree, 1-3 years of property management experience, and strong financial analysis skills. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' well-being and professional development.

Social Video Producer, Opinions

Company: The Washington Post

Location: Washington, DC

Posted Dec 19, 2024

The Washington Post Opinions team is seeking a Washington-based journalist to produce and edit social-first video content, focusing on engaging new audiences. The ideal candidate will have 2+ years of relevant journalism experience, strong editing skills, and familiarity with Adobe products. They will introduce opinion personalities to social audiences, elevate commentary of opinion writers, and collaborate with columnists on video formats. The role involves working with audience editors and designers to ensure video content aligns with The Post's brand. The compensation range is $64,300.00 - $96,500.00 USD annually, with benefits including comprehensive health coverage, pension, and 20 weeks of parental leave.

Cook I

Company: Sodexo

Location: Washington, DC

Posted Dec 19, 2024

Sodexo is seeking a Cook I for a full-time position in Knollwood, WA. The role involves preparing and creating nutritious dishes, serving customers, and reducing food waste. The company values teamwork, adaptability, reliability, and a healthy working environment. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company is committed to diversity and inclusion, fostering an environment where all employees are valued and respected.

Cashier

Company: Kroger

Location: Washington, MI

Posted Dec 19, 2024

The job description is for a Cashier/Checker role in a large grocery chain, Kroger. The primary responsibilities include providing excellent customer service, maintaining a clean and safe environment, processing transactions efficiently, handling various payment methods, adhering to company policies, ensuring food safety, reinforcing safety programs, and staying updated with promotions. The ideal candidate should have customer service experience, stress management skills, effective communication, and basic math knowledge. Kroger emphasizes its commitment to its employees, fostering a supportive work environment that encourages growth and learning.

Senior Consulting Director, DFIR, Reactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 19, 2024

Palo Alto Networks is seeking a Senior Consulting Director, Digital Forensics & Incident Response for North America. The role involves leading the DFIR consulting practice, managing day-to-day operations, setting strategic direction, and providing world-class reactive cybersecurity solutions. The ideal candidate should have extensive experience in managing consultants, leading complex DFIR investigations, and possess strong technical proficiency in cybersecurity services. They will be responsible for driving innovation, ensuring service quality, and fostering a culture of excellence. The compensation is competitive, ranging from $236,000 to $275,000 per year.

PR Manager/ Senior PR Manager, Corporate

Company: Apple

Location: Washington, DC

Posted Dec 19, 2024

Apple's communications team is seeking a Public Relations Manager or Senior Public Relations Manager to drive strategy and execution of corporate PR programs. The role involves managing press relations, crisis communication, and requires a strong work ethic, passion for technology, and excellent communication skills. The compensation range is between $129,400 and $242,400, with additional benefits and stock programs. Apple is committed to inclusion and diversity.

Engagement Delivery Manager - Federal, DC Region

Company: Salesforce

Location: Washington, DC

Posted Dec 19, 2024

Salesforce, the Customer Company, is seeking innovative Project Managers/Senior Managers for its Professional Services department. The role involves driving successful customer outcomes, leading complex projects, and managing relationships, deliverables, and outcomes. The ideal candidate should have over 10 years of project management experience, including handling external client projects, and a proven history of delivering high-quality results on schedule and within budget. The role requires strong interpersonal and communication skills, and the ability to work in a fast-paced, high-energy environment. The position offers a comprehensive benefits package, world-class training, and opportunities for community involvement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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