Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Classified Linux Administrator

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 15, 2024

The Aerospace Corporation is seeking a Classified Linux Administrator Site Reliability Engineer Staff III to perform operations and maintenance of multiuser computer systems in a classified environment, supporting rocket scientists with scientific and engineering analyses for critical national space assets. The role requires strong enterprise Linux expertise, programming/scripting skills, and experience with system security hardening and accreditation. The position is located in Chantilly, VA and requires a TSSCI security clearance and US citizenship.

Strategy & Transformation Consultant

Company: McChrystal Group

Location: Washington DC

Posted Dec 16, 2024

The Associate will be a direct contributor within the consulting business, enabling delivery at the highest possible level for partners and serving as a culture carrier. The Associate is integral in devising solutions to tackle dynamic challenges of clients and will be responsible for crafting high-impact deliverables. The Associate will employ analytical planning and tactical decision-making skills, manage projects and personnel, and support McChrystal Groups knowledge management efforts.

Principal Product Manager

Company: GEICO

Location: Washington DC

Posted Dec 15, 2024

GEICO is looking for a skilled individual to join their growing product team in a collaborative leadership role. The ideal candidate should have experience in managing large programs, be highly technical, and drive the sales experience. They should be a committed and energetic individual with excellent coaching and mentoring skills. The role involves working across stakeholders in technology, business, product management, and design to build and execute a best-in-class sales experience.

2025 Space Object Custody and Risk Analyst

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 15, 2024

The Aerospace Corporation is seeking a Space Object Custody and Risk Analyst to provide technical capabilities to support customers and address challenges in space situational awareness and space traffic management. The role involves contributing to various projects, supporting real-time operations, conducting technical deep dives, and developing timely and accurate reports. The company offers a competitive compensation package, comprehensive benefits, and a commitment to leadership development.

Senior Financial Analyst

Company: CoreView

Location: Washington DC

Posted Dec 16, 2024

CoreView is a Microsoft Gold Partner offering an end-to-end solution for M365 security governance and administration. They emphasize collaboration, ownership, respect, and empathy, and are committed to creating a diverse and inclusive global workplace. The Sr Financial Analyst role involves data management, analysis, and reporting.

Paralegal

Company: Ballard Spahr LLP

Location: Washington DC

Posted Dec 16, 2024

Ballard Spahr is a renowned national law firm seeking a high-performing and detail-oriented individual to support lawyers with closing multifamily real estate financings. The position offers a hybrid work schedule of 3 days a week in the office. The firm values innovation, professional development, diversity, equity, and inclusion, and offers impactful contributions to legal practice and client service.

Business Development Representative-Lead Generation

Company: Wellist

Location: Washington DC

Posted Dec 16, 2024

Wellist is seeking a Business Development Representative to drive growth by expanding their footprint in the employer market. The role involves identifying and building sales leads, securing meetings for the sales team, and contributing to the company's mission to improve employee wellbeing. The ideal candidate is passionate, driven, and has exceptional communication skills.

Legal Administrative Assistant

Company: Ballard Spahr LLP

Location: Washington DC

Posted Dec 16, 2024

Ballard Spahr is seeking a Legal Administrative Assistant with real estate finance experience to join their finance practice in the Washington DC office. The ideal candidate is someone who is energetic, eager to learn and grow professionally, detail-oriented, able to manage multiple priorities, and understands the cycle of a real estate transaction. The selected individual will work within a team of LAAs to liaison between attorneys, project assistants, paralegals, and clients. The position is hybrid and offers a work schedule of 3 days a week in the office.

Senior Lead Software Engineer, Back End (Enterprise Platforms Technology)

Company: Capital One

Location: Washington DC

Posted Dec 16, 2024

Capital One is seeking a Senior Lead Software Engineer for their Back End Enterprise Platforms Technology team. The role involves leading a portfolio of technology projects, collaborating with digital product managers, and utilizing various programming languages and tools. The ideal candidate should have at least 6 years of professional software engineering experience and a bachelor's degree.

Senior Software Engineer, Back End (GoLang)

Company: Capital One

Location: Washington DC

Posted Dec 16, 2024

Capital One is seeking a Senior Software Engineer with experience in Back End development using GoLang to play a key role in the transformation of their credit card application space. The role involves modernization efforts, building new features on the backend application platform, and focusing on scalability, performance, and configurability. The modernization effort will involve technologies like Golang and AWS native services. The ideal candidate should have experience in Agile teams, staying on top of tech trends, and delivering robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment.

Staff Engineer

Company: Koalafi

Location: Washington DC

Posted Dec 16, 2024

Koalafi is a company that offers a mobile-based point of sale financing platform for retailers and their customers. They aim to transform the financing experience and provide a flexible way for customers to make payments. The company values innovation, trust, and ownership, and offers competitive compensation and benefits packages. They are looking for a Tech Lead for their mobile team to collaborate with designers, product managers, and other engineers to build a new system from the ground up.

Chapter Relations Specialist

Company: Association for Talent Development (ATD)

Location: Washington DC

Posted Dec 16, 2024

The Association for Talent Development (ATD) is seeking a Chapter Services Specialist to provide operational and strategic guidance to local chapters, develop resources to address content and skills gaps, audit chapter-related data, and promote ATD initiatives. The role requires a Bachelor's degree or relevant work experience, minimum two years of related experience, and excellent communication and project management skills. The position is a hybrid role with an office in Alexandria, VA, offering professional development opportunities, additional paid time off, and a wide range of benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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